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Drivers & Software

Flyfisherman
Adept III

Latest driver 21.3.1 locked my monitor to 640x480

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GPU: ASUS TUF Gaming Radeon RX 6900 XT OC
Mobo: Asus ROG Crosshair VIII Hero
CPU: Ryzen 9 3950X
Memory: 16GB @3200MHz
Monitors: Left main: 27" 2560x1440 secondary right 24" 1920x1080

Radeon Adrenalin  ver. 21.3.1 locked my left hand monitor (2560x1440) to 640x480 and it is impoosible to change the resolution.
My right hand monitor with 1920x1080 works.

My first attempt to install ver. 21.3.1 over powered the my left hand monitor with almost everything so there was not possible to even se anything on the monitor, it went bonkers. The right monitor however worked as befofre.

I had to revert to ver. 21.2.3 and then everythings is ok.

There are some seriuos trouble with the latest driver 21.3.1
Stay away from this update and I think AMD should revoke this from their website.

Best regard from Sweden.

3 Solutions

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naigaxeon
Adept II

Re: Latest driver 21.3.1 locked my monitor to 640x480

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hope they can fix it, new hdmi 2.1 still ongoing

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law1979
Adept I

Also with hdmi, the aorus FI27Q gives 10 bit cRe: Latest driver 21.3.1 locked my monitor to 640x480

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Also with hdmi, the aorus FI27Q gives 10 bit color option at only 60HZ.

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naigaxeon
Adept II

Re: Latest driver 21.3.1 locked my monitor to 640x480

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solve the issue for my on FI27Q

 

downgrade frimware F03

use amdcleanuputility 

 

then install new driver

 

can used DP 2k on 165Hz hope another can fix it to....

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71 Replies
Kangaruo
Adept I

Re: Latest driver 21.3.1 locked my monitor to 640x480

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GPU: ASUS TUF Gaming Radeon RX 6900 XT OC
Mobo: Asus ROG Z490-E GAMING LGA 1200
CPU: Intel i7 10700K
Memory: 32GB @3200MHz
Monitors: 2 x 2560x1440 connected via Displayport

Radeon Adrenalin  ver. 21.3.1 locked both of my monitors (2560x1440) to 640x480 and it is also impossible to change the resolution.  I also had to revert to my previous drivers, so far that's two of us with very different overall systems but the exact same GPU with a similar issue at 2k resolution.

Possibly an issue with Displayport?  Either way I would love if this was addressed.

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Kangaruo
Adept I

Re: Latest driver 21.3.1 locked my monitor to 640x480

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GPU: ASUS TUF Gaming Radeon RX 6900 XT OC
Mobo: Asus ROG Z490-E GAMING LGA 1200
CPU: Intel i7 10700K
Memory: 32GB @3200MHz
Monitors: 2 x 2560x1440 connected via Displayport

Radeon Adrenalin  ver. 21.3.1 locked both of my monitors (2560x1440) to 640x480 and it is also impossible to change the resolution.  I also had to revert to my previous drivers, so far that's two of us with very different overall systems but the exact same GPU with a similar issue at 2k resolution.

Possibly an issue with Displayport?  Either way I would love if this was addressed.

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mess
Adept I

Re: Latest driver 21.3.1 locked my monitor to 640x480

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Same problem here, but for me it started after 21.1.1 driver version. RX 5700 XT.

naigaxeon
Adept II

Re: Latest driver 21.3.1 locked my monitor to 640x480

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Still same, new driver 21.3.2 lock 640x480

 

resolution

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ray_m
Community Manager
Community Manager

Re: Latest driver 21.3.1 locked my monitor to 640x480

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Can you provide the exact model numbers of the monitors affected ?

 

Thanks

 

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mess
Adept I

Re: Latest driver 21.3.1 locked my monitor to 640x480

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For me it is Gigabyte Aorus FI27Q. Hisense 65Q8UF TV works fine.

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naigaxeon
Adept II

Re: Latest driver 21.3.1 locked my monitor to 640x480

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Serial Number SN20270B003051 Model AORUS FI27Q firmware F05 my spec core i7-4790k RX 5700 XT Nitro+

mess
Adept I

Re: Latest driver 21.3.1 locked my monitor to 640x480

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I have F05 monitor firmware, but it changes nothing. CPU AMD Ryzen 7 5800X 8-Core Processor. GPU Saphire RX 5700 XT Nitro.

Flyfisherman
Adept III

Re: Latest driver 21.3.1 locked my monitor to 640x480

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Monitor: Gigabyte Aorus FI27Q with the latest firmware F05
GPU: ASUS TUF Gaming Radeon RX 6900 XT OC

Today I tried with a newer Adrenalin s/w 21.3.2 but my left (main) monitor got locked to 6840x480 as before.
And my right hand monitor 1920x1080 works.
In Windows monitor settings the slider is grayed out on my first monitor.

I even tried to uninstall the monitor from Device manager and shut of the computer completely and unplugged it from the wall outlet and waited for at least 10 minutes (was making coffee) restarted the computer, nothing.
I also have the latest Windows 10 version 20H2 with the important KB5000842 update (a lot of fixes there, but not for this).

Again - I reverted to Adrenalin s/w 21.2.3 and problem solved.
What is going on?

Best regards from Sweden