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PC Drivers & Software

8shahzada8
Journeyman III
‎03-29-2022 04:36 AM

laptop freezez while installing radeon anderline

my laptop is dell inspiron 15r 5521 
cpu is i5 3337u 1.80ghz

8gb ram 

gpu is idk but  it just shows me that it is 

AMD Radeon HD 8730M or

AMD Radeon HD 7670M

OS window 10 pro 64 bit

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2 Replies
blazek
Volunteer Moderator
Volunteer Moderator
‎03-29-2022 07:56 AM

Are you trying to install the Radeon driver through the standalone installer or via the Dell Update application?

Try to get the driver from your laptop's product page https://www.dell.com/support/home/en-ca/product-support/product/inspiron-15r-5521/drivers

8shahzada8
In response to blazek
Journeyman III
‎03-29-2022 01:54 PM

Both way but non of them worked ...i was able to install amd catalyst 15.7.1 without installing intel hd driver but as soon as i installed intel hd driver my laptop keep shuting down whenever i on ...like it does boot window but after login screen it shutdown on its own

 

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