cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

ajb617
Journeyman III

Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

Kernel Power Event ID 41

PC - Custom Built
MoBo - Gigabyte Aorus Gaming 5 WiFi x470 AM4
CPU - AMD Ryzen 7 2700x w/ CoolerMaster 240mm closed-loop liquid cooler
GPU - Asus Arez AMD Radeon RX Vega 64
Memory - G.Skill TridentZ RGB 32GB 4x8GB 3200 - BRAND NEW NO FIX (replaced memory of same model in fix attempt)
PSU - Corsair SF750 - BRAND NEW NO FIX (replaced Corsair AX1200i in fix attempt)

Seemingly random crash while gaming. Doesn't matter which game: Destiny 2, RDR2, KSP, BF, CoD, etc. For some reason it doesn't happen to PCMark10 or 3DMark, completes both full benchmarks with no issues. No BSOD, no reboot, just complete flatline. The screen goes black and the fans throttle to 100%. I have to hold the power button until the fans stop then power it back on. No overheating. No overclocking. I've tried DDU and install drivers I know work as well as nearly every one in between. I've completely reset windows and formatted the drives. I've replaced the RAM. Ran MemTest on sold and new sticks, full tests with no errors. I’ve also replaced the PSU, even though the old one tested fine, to no avail.


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2021-04-02T03:31:48.9117797Z

EventRecordID 1145

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-MH3KDNO

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false

WinDiag WATCHDOG .dmp Analysis

Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20210401-2331.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19042 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff806`2ac00000 PsLoadedModuleList = 0xfffff806`2b82a490
Debug session time: Thu Apr 1 23:31:05.195 2021 (UTC - 4:00)
System Uptime: 0 days 2:52:02.844
Loading Kernel Symbols
...............................................................
................................................................
.............................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
For analysis of this file, run !analyze -v
14: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_ENGINE_TIMEOUT_DETECTED (141)
One of the the display engines failed to respond in timely fashion.
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: ffffdf88921d5050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8063f1edac0, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-MH3KDNO

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 9

Key : Analysis.Memory.CommitPeak.Mb
Value: 87

Key : Analysis.System
Value: CreateObject


DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 141

BUGCHECK_P1: ffffdf88921d5050

BUGCHECK_P2: fffff8063f1edac0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


PROCESS_NAME: System

STACK_TEXT:
ffff888d`84b384d0 fffff806`37a50ea0 : ffffdf88`921d5050 ffff888d`84b38740 00000000`00004840 ffffdf88`8e465d10 : watchdog!WdpDbgCaptureTriageDump+0x64a
ffff888d`84b38580 fffff806`378f1d69 : 00000000`00000000 00000000`00050216 00000000`00000001 ffffdf88`88da0000 : watchdog!WdDbgReportRecreate+0xd0
ffff888d`84b385e0 fffff806`378f0728 : ffffdf88`00000000 ffffb600`c20cf900 00000000`00000000 00000000`00004840 : dxgkrnl!TdrUpdateDbgReport+0x119
ffff888d`84b38640 fffff806`37410ff2 : ffffdf88`88e7d000 00000000`00000001 ffffdf88`921d5050 ffffdf88`88e7d000 : dxgkrnl!TdrCollectDbgInfoStage1+0x2d8
ffff888d`84b38780 fffff806`374b17e5 : ffffdf88`88e7d000 00000000`00000000 ffffdf88`88da0000 ffffdf88`88e7d001 : dxgmms2!VidSchiResetEngine+0x312
ffff888d`84b38930 fffff806`3748528d : ffffdf88`88da0000 00000000`00000001 00000000`00000000 00000000`00000000 : dxgmms2!VidSchiResetEngines+0xb1
ffff888d`84b38980 fffff806`3745f202 : ffff888d`84b38a01 00000000`000a142d 00000000`00989680 00000000`00000001 : dxgmms2!VidSchiCheckHwProgress+0x2605d
ffff888d`84b389f0 fffff806`373ea8ea : ffffdf88`884dcbf0 ffffdf88`88da0000 ffff888d`84b38b19 00000000`00989680 : dxgmms2!VidSchiWaitForSchedulerEvents+0x372
ffff888d`84b38ac0 fffff806`3746d2e5 : ffffdf88`8f043000 ffffdf88`88da0000 ffffdf88`8f043010 ffffdf88`8f74f5e0 : dxgmms2!VidSchiScheduleCommandToRun+0x2ca
ffff888d`84b38b80 fffff806`3746d29a : ffffdf88`88da0400 fffff806`3746d1d0 ffffdf88`88da0000 ffffcd01`4f763100 : dxgmms2!VidSchiRun_PriorityTable+0x35
ffff888d`84b38bd0 fffff806`2af17e85 : ffffdf88`88df5280 fffff806`00000001 ffffdf88`88da0000 000f8067`b4bbbdff : dxgmms2!VidSchiWorkerThread+0xca
ffff888d`84b38c10 fffff806`2affd408 : ffffcd01`4f763180 ffffdf88`88df5280 fffff806`2af17e30 00000011`00000000 : nt!PspSystemThreadStartup+0x55
ffff888d`84b38c60 00000000`00000000 : ffff888d`84b39000 ffff888d`84b33000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: amdkmdag+adac0

MODULE_NAME: amdkmdag

IMAGE_NAME: amdkmdag.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x141_IMAGE_amdkmdag.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {48b738dd-5a92-7ff8-63d0-f075fc680fe0}

Followup: MachineOwner
---------

0 Kudos
8 Replies
Flyfisherman
Adept II

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

Microsoft: Advanced troubleshooting for Event ID 41: "The system has rebooted without cleanly shutting down fir...

The geek page: [Resolved] Kernel Power 41 Critical Error on Windows 10

And perhaps also run a memory test with free memtest86+  its a very small s/w and fits easily on a CD or USB stick and the computer must be booted from this (You will have to change the boot order in BIOS).

memtest86+ then automatically starts running memory test, let it be running over night or over a full day.
The test takes longer time when more memory is installed and it will keep running until You shut off the computer.
The test will stop automatically when an error is detected.
https://www.memtest.org/
Download here: https://www.memtest.org/#downiso

Just a thought that this could be Your problem or at least ruled it out.
Best regards from Sweden

0 Kudos
ajb617
Journeyman III

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

As stated in my original post, I already ran MemTest. Full test, 4 passes on all 4 sticks. No errors.

The Microsoft wiz kids told me to come here. The dump identifies AMD software as the culprit.

0 Kudos
Flyfisherman
Adept II

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

Ok I missed that, sorry. Have You tried the steps in my second link above?

0 Kudos
ajb617
Journeyman III

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

I did, no dice.

0 Kudos
EFermi
Adept III

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

tl;dr 

Did you try modifying TdrLevel and TdrDelay registry values? 

0 Kudos
ajb617
Journeyman III

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

I have neither in my registry. 

0 Kudos
EFermi
Adept III

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

Obviously. You'll have to add it yourself. Google might help. Some people say significantly lowering core clock might help. 

0 Kudos
shayron12
Adept I

Re: Kernel Power Event 41 - VIDEO_ENGINE_TIMEOUT_DETECTED (141) - amdkmdag.sys

is AMD's new campaign, burning old cards to sell more new video cards. 🤣

0 Kudos