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Drivers & Software

jake_nim
Adept I

issues with atikmpag BSOD with any browser videos

hello,

pc specs are

Sapphire RX 5700
Desktop
Windows 10 64bit
Radeon Software Adrenalin 19.8.1
LG 34UM94 3440x1440 60hz
Asus B450-F Bios Version 2501 2019-07-12
AMD Ryzen 5 3600
Seasonic Prime Ultra titanium 650W
16gb of ram

Having issues with driver software including most recent 19.8.1, including previous two versions

Issue includes
When running edge or firefox, any webpages with videos will stutter and eventually BSOD (youtube, reddit, twitter etc)

However, running Just cause 3 or warrhammer vermintide has had no issues. Same zero issues with MPC-HC

Error code is Video TDR Failure atikmpag

Have tried multiple driver updates/downgrades/sidegrades to no avail

6 Replies
erictsai
Adept I

Re: issues with atikmpag BSOD with any browser videos

Same here...since Jul 10.

ASUS RX 5700 + ASUS X470-I.

Issue fixed immediately after switching to an nVidia card.

0 Kudos
emilioarg
Adept III

Re: issues with atikmpag BSOD with any browser videos

If you have browser hardware acceleration enabled, disable it.

jake_nim
Adept I

Re: issues with atikmpag BSOD with any browser videos

Disabled and changes nothing, BSOD in record time same error

Wild how a more intense process such as video playback / games doesn't interfere with the driver but chrome/firefox/edge videos utterly destroy it

0 Kudos
kingfish
MVP

Re: issues with atikmpag BSOD with any browser videos

One is using 2D graphics and games/applications use 3D.

Here is a good explanation of the difference > Supported 2D/3D Graphics Features 

0 Kudos
jake_nim
Adept I

Re: issues with atikmpag BSOD with any browser videos

A video in chrome / FF vs a video in MPC-HC is that much different?

I understand games being 3D graphics

0 Kudos
erictsai
Adept I

Re: issues with atikmpag BSOD with any browser videos

Suggest to try BIOS 2605.

ROG STRIX B450-F GAMING BIOS & FIRMWARE | Motherboards | ASUS Global 

Or wait for BIOS 2701 or newer.

https://www.reddit.com/r/Amd/comments/cq9lrn/non_fully_validated_abb_versions_of_asus_370470/ 

It's not available for B450-F yet.

But BIOS 2701 for ASUS X470-I fixes all of my BSODs when using Edge browser.

I didn't try 2605.

I guess this is common issue for ASUS boards.

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