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Adept II
Adept II

High definition audio bus

PSU : Coolermaster 650W  

GPU: Asus Rx-460 4gb  

OS: Windows 10 latest 1803

Bios: Latest P 7.10

Mobo: Asrock H170M Pro4

Driver: 18.9.3

Ram: 16gb DRR4

CPU: Intel i5-6500

Yesterday i update my drivers to the latest recommended 18.9.3, i was on 19.9.2 and problem came up. Seems like a bug to me but every time i restart the pc or booting from shutdown

i see that a driver high definition audio bus keeps instailling automatically. Sometimes windows pops up a message that i have to restart the pc in order to install the driver. No problem with 19.9.2. Found a threat that this is happening also in 18.10... version. Haven't tried the latest 19.11.1. I don't have any problem with the audio. I'm using the motherbord sound card so i don't know if there is problem using HDMI audio output.Thank you

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34 Replies
Journeyman III
Journeyman III

Re: High definition audio bus

I have exactly the same problem - I haven't been able to find much info, but there was one website that I can't find again that describred the same issue with a different driver.

Essentially there 2 drivers for the same device - Windows seems to have a driver called "High Definition Audio Controller". As Windows' driver is newer (dated 14/09/18) than AMD's (dated 11/06/18) it keeps getting installed automatically when Windows starts, but when the AMD services load, they install AMD's older driver which triggers the request for a restart. Rinse and repeat.

I've been trying to sort this out since I installed the 1809 Windows update. I've run DDU countless times. The only 'workaround' I've found is to completely disable automatic driver installs, but it's not really a fix. As soon as automatic driver installs are activated it starts again.

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Adept II
Adept II

Re: High definition audio bus

Glad to hear that, cause I talked with amd support and they told me that I have to run ddu to stop any driver conflict. I don't know how we can fix that did you try the latest 18.11.2 maybe they fixed it? By the way the 18.11.1 has the same issue.

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Re: High definition audio bus

Yep, just updated to 18.9.3 today, and started having the same problem. listening to the "war" during install was certainly interesting/annoying.

The previous version I was using was an 18.8 version. Is there any way to roll back? I used the express upgrade option.

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Adept I
Adept I

Re: High definition audio bus

Same problem for me.After 1809 windows update,every time after restart i get a message (your pc needs to be restarted to finish setting up this device high definition audio bus) I have 18.11.2 update and before windows 1809 everything was working fine.

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Esteemed Contributor III

Re: High definition audio bus

The new 1809 release is just as buggy as the first....

Microsoft Windows 1809 (new) Update Breaks Windows Media Player, File Associations

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Adept II
Adept II

Re: High definition audio bus

What about 1803 version of Windows 10 is it buggy too? Or the latest drivers are buggy? I don't blame amd cause it is not a serious issue but it's very annoying looking at reliability monitor 4 times at least that audio installed. I hope in the next driver to see that issue as a fixed

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Esteemed Contributor III

Re: High definition audio bus

Windows Update is what is screwing you up.

Do this:

Disable Fast Startup In Windows 10. You can google this. You don't need it, it makes nearly no difference in most peoples startup speed and causes a lot of problems IMHO. This will help to clean the slate for your upcoming installs. With fast startup enabled it caches old drivers and even though you uninstalled them the still load from the old cache.

Download the drivers you want and DDU. You need the Realtek Audio driver and AMD driver.

Disable the internet. This is a must as it will keep Windows update from screwing with you driver installs.

Now install the Realtek audio driver. This will take to boots. One to remove the old and the second and a restart to install the new.

Once the new audio driver is in, reboot to safe mode.

Run DDU from safe mode, yes must be from safe mode, read the install notes that come with it.  Get it from WagnardSoft_com.

Disconnect from the internet. ( this is the key as it is Windows update screwing up the driver and causing the loop)

Restart, and install the AMD driver.

Restart with internet back on and you should be good to go.

---------

AMD can't fix this issue as it is Microsoft messing it up. It happens on all kinds of drivers I install as an IT pro, it is a nightmare trying to get Windows 10 to let you install the driver you wan't for networking especially.

Re: High definition audio bus

So, basically it's more the fact that the drivers are being changed that causes windows to do this? I didn't have any problems until I started installing new drivers, and the war between Windows and the Radeon Started.

Now, I have a Dell 5675 "Gaming Laptop" with a Ryzen 5 1400. Should I install the Dell audio drivers, or get ones directly from realtek? I can't remember what type of audio processor they threw into that model.

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Esteemed Contributor III

Re: High definition audio bus

On laptops I would always get the latest drivers from the laptop maker so in your case, yes Dell. Laptops very often don't follow reference designs and as such they modify the vanilla drivers to work correctly. Drivers from AMD or Realtek because of this, may not have any changes made and required by Dell.