Drivers & Software

[vukkliska]

Whenever I try to start up Fortnite I get this message:

The installed version of the AMD graphics driver has known issues in D3D12.
Please install the latest driver version or switch to a different rendering API.

Would you like to visit the following URL to download the driver?

https://www.amd.com/en/support

AMD Radeon RX 6500 XT
Installed: AMD Software: Adrenalin Edition 22.20.27.09
Minimum required: 22.10.3

How to fix it?

[Denmer · Accepted solution]

May be wrong here, but I believe you are currently using an AMD driver installed through windows update. Fortnite wants you to use a newer driver which for the 6500XT you can find here.

https://www.amd.com/en/support/graphics/amd-radeon-rx-6000-series/amd-radeon-rx-6500-series/amd-rade...

If that's where you've been getting your updates, then you need to disable windows driver updates to prevent it from installing over your drivers.

[faido]

Same problem here,only that I have the AMD Radeon R9 200 Series(Legacy)
Installed:22.6.1,can you help me please?