PC Drivers & Software

[edglez]

Hi, I have a laptop Acer nitro 5 an515-41 whit configuartion of AMD, I tried to install Radeon ProRender for SolidWorks but requires the last updating of the drivers.

When installing the optional draiver 18.8.2 suggested for the aplication Radeon Settings, this generates conflicts whit some aplications incluided Radeon Settings which I can not access.

[obsidianjackal]

With three updates in a row, I've had problems with updating to optional releases. I'm on Windows 10 64-bit Build 1803.

Here's some info from my Report.xml:

Hardware information Name Radeon RX 580 Series Manufacturer Advanced Micro Devices, Inc. Device ID 0x67df Vendor ID 0x1002 Class Code 0x030000 Revision ID 0xe7 Subsystem ID 0x3418 Subsystem vendor ID 0x1462 Other hardware

Existing packages AMD Problem Report Wizard AMD Display Driver AMD HDMI Audio Driver AMD User Experience Program AMD Radeon Settings AMD Settings Branding

Packages for install AMD Radeon Settings Final Status: Fail Version of Item: 2018.0827.1014.18428 Size: 150 Mbytes AMD Display Driver Final Status: Success Version of Item: 24.20.13011.1009 Size: 90 Mbytes AMD HDMI Audio Driver Final Status: Success Version of Item: 10.0.1.07 Size: 1 Mbytes AMD User Experience Program Final Status: Success Version of Item: 1830.11.1.17937 Size: 20 Mbytes AMD Settings Branding Final Status: Success Version of Item: 1.00.0001 Size: 1 Mbytes

Error messages

Package Manager could not find path. Package Manager could not find path.

[edglez]

Hi, If your case is similar, you may be interested in the response that I received from AMD

In the specific case of laptops, it is advisable to use drivers, tools and components, adapted to be compatible with the components, features and specific functions of each laptop, which generic AMD drivers can not do.

We recommend that you access the Acer technical support page, which uses the model or series of your equipment, access the correct drivers for it. Before installing the drivers, uninstall the driver driver, or select the Custom Install option when you fix the downloaded drivers installer, and then select the Clean Installation option, if available.

[obsidianjackal]

My case isn't that alike; for me, my issue is on a desktop: optional upgrades almost always cause the installation of the AMD Radeon Settings application to fail. Express and custom installations where I kept settings, discarded them, or completely uninstalling the drivers, then had it install the new drivers and settings application, made the installation fail regardless.

How I fixed that was to launch the web installer and select to install only the AMD Radeon Settings application after it failed to install the first time. Hopefully this bit of info can help.