Drivers & Software

[surender594]

Dear sir,

               My Pc Spec is 1-amd Ryzen 5 5600G 16Gb Ram & amd radeon rx 6600 graphics card,when i open devinci resolve in my pc select a video and play back video my devinci crashing.please help.my drive is up to date.                                

[rory586]

Hello,

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@surender594 kynectwrote:

Dear sir,

               My Pc Spec is 1-amd Ryzen 5 5600G 16Gb Ram & amd radeon rx 6600 graphics card,when i open devinci resolve in my pc select a video and play back video my devinci crashing.please help.my drive is up to date.                                

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Ugh, that sounds frustrating! Your PC seems powerful enough for DaVinci Resolve, so there might be a setting or conflict causing the crashes.

Here are some things to try:

• Update DaVinci Resolve: Make sure you have the latest version installed. They might have fixed bugs causing crashes.
• Check Graphics Drivers: Update your AMD Radeon RX 6600 graphics card drivers to the latest version.
• Adjust DaVinci Resolve Settings: Try lowering video playback resolution or disabling hardware acceleration in DaVinci Resolve settings.

If those don't work, let me know and we can try some other troubleshooting steps.

[surender594]

Sir,

        we already try these setting.but doesn't work.please help us.

[radu1006]

Well, that's your problem right there: "The driver is up to date".

Do a clean install of the 23.12.1 drivers and let me know how that works.