Drivers & Software

[floki1992]

Hello,

I'm a Windows insider on the Dev channel, I have build 25231 on Windows 11.

I have an HP ENVY x360 - 15-bq001nb.

I have a problem with my AMD Radeon R7 Graphics driver version 22.19.180.513.

Indeed, once the driver update has been completed and after restarting the pc, the screen remains black from the login screen and I no longer have an image, even after logging in.

So I'm forced to enter safe mode to remove the driver update, to revert to version 21.19.414.256

[MADZyren]

https://support.hp.com/bg-en/drivers/selfservice/hp-envy-15-bq000-x360-convertible-pc/15551149/model...  "If your operating system is not listed then HP may not provide driver support for your product with that operating system." Win11 is not listed. HP offers no support for it for your laptop.

You could try the latest graphics driver from Win10 drivers:

or the latest driver from AMD

https://www.amd.com/en/support/apu/amd-a-series-processors/amd-a12-series-apu-for-laptops/7th-gen-a1... 22.6.1 recommended WHQL

If neither works, you should probably revert laptop back to Win10 and use latest drivers available.

[floki1992]

Hello,

Using Auto-Detect and Install for Windows® 10/11, your driver installer installs version 27.20.20913.2000 for me, however with this version I get a code 43 Windows has stopped this device because it has problems.

Can you fix this error?

How to install the latest version of ADM software adrenaline edition without updating the driver?

[kingfish]

Graphics drivers from AMD are for public releases...they will not work on Insider releases. You have to use what they give you.