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Drivers & Software

damname
Adept I

Constant BSOD page_fault_nonpaged_area AMDLOG.sys

Randomly...but mostly while gaming i have been getting BSODs, P.F.N.P.A. and pointing to something called amdlog.sys. I have been to the 10th page of google trying to finger this out but no luck. According to what im reading, the culprit is AMDLOG.sys. Another issue thats going on is the screen will go black and the mouse and keyboard will just shut off. The pc will remain on (lit up) but requires a reset. Can anyone shed any light on this? Thanks in advance!

cpu= ryzen 5 2600,

gpu = rx 590,

16gb mushkin ram (2933) currently @2800

1tb mushkin ssd,

1tb hdd,

mb = msi b450 gaming plus on win10 machine.

water cooled

I ran the minidump through windbg and this is what it says.

PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: ffff9f0c53312064, memory referenced. Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. Arg3: fffff80070fc8271, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000002, (reserved)

Debugging Details:

------------------

Could not read faulting driver name

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec Value: 2

Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-AL6752P

Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject

Key : Analysis.Elapsed.Sec Value: 2

Key : Analysis.Memory.CommitPeak.Mb Value: 69

Key : Analysis.System Value: CreateObject

ADDITIONAL_XML: 1

DUMP_FILE_ATTRIBUTES: 0x8

Kernel Generated Triage Dump

BUGCHECK_CODE: 50

BUGCHECK_P1: ffff9f0c53312064

BUGCHECK_P2: 0

BUGCHECK_P3: fffff80070fc8271

BUGCHECK_P4: 2

READ_ADDRESS: fffff8006c3733b8:

Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

fffff8006c22a3d8: Unable to get Flags value from nt!KdVersionBlock

fffff8006c22a3d8: Unable to get Flags value from nt!KdVersionBlock

unable to get nt!MmSpecialPagesInUse

ffff9f0c53312064

MM_INTERNAL_CODE: 2

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

TRAP_FRAME: ffffeb08ea71d3c0 -- (.trap 0xffffeb08ea71d3c0)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=000000004ab02054 rbx=0000000000000000 rcx=ffff9f0c095af200 rdx=ffff9f0c08810010 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80070fc8271 rsp=ffffeb08ea71d550 rbp=ffffeb08ea71d5f8 r8=ffffeb08ea71d5f8 r9=0000000000989680 r10=00000000002000a0 r11=fffff780000003b0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl nz ac pe nc

amdlog+0x8271:

fffff800`70fc8271 393c10 cmp dword ptr [rax+rdx],edi ds:ffff9f0c`53312064=????????

Resetting default scope

STACK_TEXT:

ffffeb08`ea71d118 fffff800`6c02dd34 : 00000000`00000050 ffff9f0c`53312064 00000000`00000000

ffffeb08`ea71d3c0 : nt!KeBugCheckEx ffffeb08`ea71d120 fffff800`6bec91af : 00000000`00501802 00000000`00000000 00000000`00000000 ffff9f0c`53312064 : nt!MiSystemFault+0x195c94 ffffeb08`ea71d220 fffff800`6bfd041e : 00000000`00120112 fffff800`70fc9884 00000000`0000022e ffff9f0c`0958c800 : nt!MmAccessFault+0x34f ffffeb08`ea71d3c0 fffff800`70fc8271 : 00000000`0000009a ffff9f0c`095af040 00000000`00000000 ffff9f0c`095af618 : nt!KiPageFault+0x35e ffffeb08`ea71d550 00000000`0000009a : ffff9f0c`095af040 00000000`00000000 ffff9f0c`095af618 ffff9f0c`02478180 : amdlog+0x8271 ffffeb08`ea71d558 ffff9f0c`095af040 : 00000000`00000000 ffff9f0c`095af618 ffff9f0c`02478180 fffff800`70fc5bc4 : 0x9a ffffeb08`ea71d560 00000000`00000000 : ffff9f0c`095af618 ffff9f0c`02478180 fffff800`70fc5bc4 ffff9f0c`095af618 : 0xffff9f0c`095af040

SYMBOL_NAME: amdlog+8271

MODULE_NAME: amdlog

IMAGE_NAME: amdlog.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 8271

FAILURE_BUCKET_ID: AV_R_INVALID_amdlog!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {6ec2f481-7981-8474-65eb-29e2712ed790}

Followup: MachineOwner

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26 Replies
damname
Adept I

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

guess no one will touch this with a 50 foot pole

0 Likes
hardcoregames_
Big Boss

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

I have not seen many AMD users with Muskin, Corsair and G.Skill memory seem to be the best choice. I use the G.Skill Flare X which is targeted for Ryzen

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mstfbsrn980
Grandmaster

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

Go to your BIOS and reset the RAM settings. The problem will be solved. If you are going to do RAM OC, try increasing CL values with BIOS RAM timing settings.

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damname
Adept I

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

I did just that last night as well as reseat the ram. So far it has not happened again even after a 6 hour marathon of cities skylines on max settings. This issue is very random, so i wont know if it fixed it for a while. Ill post if the issue continues or goes away. Also, i have already replaced the PS with a 700 watt unit, this did not help.

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mstfbsrn980
Grandmaster

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

Are the RAMs connected to the correct DIMMs? Has the system been tried with single module RAM? What is the CPU max. temperature? Is the AMD driver with errors removed and tried a different version? Is the motherboard BIOS up to date?

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damname
Adept I

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

Yes running dual chan, tried removing/swapping sticks

Cpu is running stock at this time. When i set it up to run my ram @ 2933, system unstable (mb supports 2933). Its not at stock speeds but had to run the ram at 2800 which was stable. Cpu temps are 28c to 64c max. max 64c running furmark cpu burner.

i am unaware of an amd driver with errors. which driver are we talking about?

MB bios is indeed up to date.

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mstfbsrn980
Grandmaster

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

Reduce the RAMs speed. Some RAMs lose their high OC capacity when running dual mode. The reason for the system error is the RAMs with high probability. Also the error message you got is a sign of a hardware problem not a driver problem.

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hardcoregames_
Big Boss

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

I took the time to look over the specs before I moved into the X570 and made sure the RAM was perfect for my R5 3600

G.Skill Flare X is aimed at Ryzen users and it works fine on my X570-A PRO at the DDR4-3200 speed my CPU supports

Seems hardly worth the hassle to fiddle with memory timing when getting the right product eliminates problems

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damname
Adept I

Re: Constant BSOD page_fault_nonpaged_area AMDLOG.sys

if yall are sure that grabbing the gskill ram will fix this... im good to try it. something of interest though... while this pc is having issues, its sister pc (exact same specs and hardware) has no issues at all. i would be swapping parts in tween em but the issue im having is random and can go a month before it starts acting up. ill try the gskill and see what happens.

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