Drivers & Software

[CoCoKola]

AMD PSP Driver, AMD PCI Device Driver, and AMD Processor power management support fail to install despite multiple attempts including rebooting.   I searched for the errors I posted and the solutions were to install a "newer version" from last year - obviously, that won't work for me.

I included about 8 lines from the log file, but someone decided to mark it as SPAM, so instead I will leave this little information instead.  Any advice?

[CoCoKola]

This is with the autodetect version as well as the full download versions of the installation software.

summary versions:

AMD Processor Power Management Support: 8.0.0.13
 Fail

 AMD PCI Device Driver: 1.0.0.90
 Fail

 AMD PSP Driver: 5.24.0.0
 Fail

[CoCoKola]

No one has a suggestion?

[CoCoKola]

• Gigabyte D550 v1. 
  • BIOS version: f16
  • Graphics card and driver version: asus GeForce gtx 1060 6gb
  • Windows version and build number: Windows 11 pro 22621
•  Anti Virus installed: Windows Defender
• Did you uninstall the previous Chipset driver version > restart system > before installing the new Chipset Driver version?  Yes
• A screenshot or description of the error received
• Please also attach the log output file from the Chipset installer

[goodplay]

What is the exact full model name of motherboard, & processor model?

[CoCoKola]

exact? Hope this helps.

There was a typo in my first reply with specs.  Is there anything else that would help? 

And yes, I rebooted and tried again. thank you!