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Drivers & Software

Tomwck123
Journeyman III

cannot enable gpu performance in illustrator

Hi all,

I have brought an AMD laptop with R7-5800H and Radeon Vega 8 integrated GPU, Windows 11 as operation system.

The problem is, when I open Adobe illustrator, I cannot zoom out and move the artboard smoothly, and I can't turn on GPU performance to solve. Interestingly, I can enable GPU performance in other Adobe software.

I not sure if it is Adobe or AMD drive problem so I also start a discussion in Adobe community:

https://community.adobe.com/t5/illustrator-discussions/cannot-enable-gpu-performance/m-p/12942782#M3...

Attached with my computer settings:

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AGgX1Ax1CKiL2cCrZyzVxadvh1AxnwxHtfx

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