GPU: XFX RX 580 Black Edition
Monitor: MSI MAG24C 144hz, 2nd; LG 25UM58p (Oc'd to 75HZ via CRU)
Driver: 19.1-19.2.3
OS: Win 10 Build 17763.316
Game Version: started happening after the first weekly update ()
Reproduction Steps:
My Launch Options:
- -novid (Skipping the splash screen in the start)
- -forcenovsync (completely disabling VSYNC)
- -refresh 144 -freq 144 (to make sure my game is running at optimal refresh rate)
- +cl_showfps 4 (to render my ingame FPS)
- +fps_max 100 (further elaborated later)
Settings:
All settings on the lowest available, textures on low (to reduce GPU usage, will elaborate)
Limiting the FPS and thereby lowering GPU Usage has been somewhat of a temporary fix for me, the game still crashes most of the time when I'm jumpmaster, if I just look up at the sky or directly down while flying (reducing GPU usage), I don't get crashes.
Problem is that i've had some days crash-free for hours with a 120 FPS limit in the launch options, some days although (like today for exampe) I get crashes every single game with a 100 FPS limit.
"Then why exactly is that a Problem if you can play the game crash-free?";
I recently got myself a 144hz Monitor and I have found playing at high refresh rate to be a really big advantage and in general just a really awesome experience; if I leave my FPS on unlimited I am easily able to sustain 120 FPS most of the time and over a 150 in close range encounters, playing at a 90 FPS limit does not even get close to the feeling of a silky smooth 144hz.
Also before I got this monitor I had a an LG ultrawide monitor; the increased resolution and higher Field of view (1920x1080 vs 2560x1080 on ultrawide) obviously results in higher GPU stress, which is why I had to limit my fps to an even lower 80 FPS, to avoid crashing every game, further complimenting that this problem is indeed related to usage.
Other things I have tried;
- resetting the video settings via the ingame button; actually let me stay crash free for some time, with FPS dipping down into the 50s, sometimes 40s and Triple buffered VSYNC on; not a solution to the problem I have / what I want to achieve, could be a solution to some though.
- reinstalled windows, reinstalled all drivers (Downloaded fresh ISO, fresh drivers, played with only Apex and Discord installed, Discord and Origin overlays disabled)
- tried leaving all drivers except GPU at stock, updating them later
- turned off all overlays (Discord, Origin, AMD Settings)
- running Apex as administrator, Disabling fullscreen optimizations, running in Compatibility mode (Windows 7, 8)
- uninstalled other Programs like e.g. Razer Synapse
- using the Adaptive resolution feature ingame, setting it to my fps limit (e.g. 100FPS); this does further reduce crashing, doesn't eliminate it (Crashing every few games usually)
Overclocking:
My GPU is mostly running at either stock clock speeds (1405Mhz core, 2000Mhz VRAM) or the OC+ (Factory tested Overclocking values, provided by XFX), meaning 1425Mhz on the core and 2025 on the VRAM. Adjusting the powerlimit (I have tried -10% to +20%) did not seem to help a lot, although my card doesn't really go above 1395Mhz on core with the stock Powerlimit, so having it reach 1425Mhz consistently does reduce crashing by providing more headroom before hitting 100% usage, doesn't even get close to eliminating it though. Note that these settings have not caused my GPU to crash any game yet; they're factory tested so that's what they should do eitherway. Temps stay below 80°C while playing, when leaving furmark run for a few minutes the card reaches up to 83°C.
I've seen very few people over on reddit and on the EA-Forums talking about the fix I used and it has definitely helped most of the people having issues with amd cards.
I have yet to see anyone encounter this exact problem with an Nvidia cards (They still get crashes, usually with error messages though), link me if you find anything on that.
TL;DR:
At least for me, the issue is related to GPU Usage hitting 100% for an extended period (Dropping in the start or getting respawned and jumping from the ship can be enough), this can be fixed by limiting the FPS.
DXDIAG if it helps;
https://pastebin.com/i8XxKfQ6
