cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Evan2k
Journeyman III

amdkmdag.sys crash (new zenbook 13 S laptop)

Newly purchased Laptop reboots randomly like once or twice a day, with LiveKernelEvent VIDEO_ENGINE_TIMEOUT_DETECTED (141). WinDbg reports amdkmdag.sys (ver 31.0.21031.1005) as the culprit. Default Graphics profile is used. No overclocking, no freesync. Went through recommended troubleshooting (windows refresh, clean install drivers). Problem persists and occurs during browsing or youtube video playing.  Could this be a faulty GPU unit or is it definitely a driver issue? I have the complete windbg analysis, if somebody needs more info. Thanks.

0 Likes
0 Replies