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Drivers & Software

andre
Adept II
‎10-24-2023 08:23 AM

AMD update issues after update the chipset (build 5.08.02.027)

Howdy,

I have this build

CPU Processador AMD Ryzen 7 3700X 8-Core (3.6GHz-4.4GH
Motherboard Motherboard ASUS AMD X470 SK AM4 4DDR4/1XDVI/1XHDM
Memory MEM 16GBX2 3200MHz DDR4 CL16 DIMM XMP HYPERX PREDATO
Graphics Card ROG-STRIX-RX580-O8G-GAMING
Operating System Windows 11

Upgraded my chipset to the latest one for X470 build amd_chipset_software_5.08.02.027


Now when I try to update the graphics card RX580 it just give me an error "update failed" (this when I try via AMD Ryzen panel).

Should I install/update the graphic drive via AMD website? No sure what to do since the software does not give me a clue what is the problem. Thank you for your kindly attention.

 
Captura de ecrã 2023-10-24 135105.png
 
 
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andre
Adept II
‎10-24-2023 08:56 AM

it's even more confusing, according to the AMD website the last build is Adrenalin 23.9.2 (WHQL Recommended) - when the ryzen panel shows up 23.10.2 https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

holy jesus, found the problem and not sure how this happens.
Version 23.9.2 it is the right one for my RX580 8Gb

23.10.2 is for RX 5000 up to 7000 series (it's not my card) somehow the Adrenalin messed up, luckily it did not installed this version (possibly the reason for the error).

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