Your laptop uses the Enduro switchable graphics:
You must use drivers prior to 19.5.1 (19.4.3 or earlier)
Perform a clean install of the drivers using DDU:Display Driver Uninstaller Download version 220.127.116.11
I tried 19.4.1 and 19.7.2. Both didn't work. While installing, the screen froze at around 37%. I tried to restart after 5 mins, assuming that the installation was still in progress. After restarting, it ended up in the black screen.
Probably because Windows is trying to install the driver it thinks you need. Thats why you have to disable/delay Windows update. When you use DDU as recommended, select these options:
Please read this > https://community.amd.com/thread/180667
Make sure you have the latest Intel graphics driver:
For laptops with Intel/AMD graphics:
2. The Intel graphics drivers should be the latest offered by Intel Support.
Use their 'Driver Download Tool' to get the latest version. These must be installed before the AMD drivers.
I did exactly the same steps, intel is the latest, disabled windows update in DDU. Still no luck. Screen freezes while installing at 37%.
Have you tried a clean install of Windows? Starting to think the GPU might be faulty if you can't get any driver to install without the same issue.