cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

pkundan
Journeyman III

AMD Fire Pro W7000 and Windows 11 22H2 (OS Build 22621.1485) - No Display after Windows startup

Hi,

I am using Graphics System with AMD Fire Pro W7000 (4GB).

I was working on Windows 11 21H2 and it was working fine. After I upgraded to Windows 11 22H2, suddenly the Windows going black after windows startup.

If I try to boot in safe mode, system is working fine. I tried removing the graphics driver using DDU utility and then the system is working fine but the graphics card is showing as Windows Basic Graphics Card. I also tried installing the latest driver from AMD website (21.Q2.1) but as soon as windows started in normal mode, screen goes black.

I even tried downloading old drivers (last driver tried 19.q4-nov13) but same thing happens.

In safemode every thing works fine, If Don't install the driver with basic graphics the system works. As soon as I try to install driver for the card Windows goes black.

The error logged in the event viewer is: AMDKMDAP device not started.

Device PCI\VEN_1002&DEV_6808&SUBSYS_030C1002&REV_00\4&fc7f53b&0&0018 had a problem starting.

Driver Name: oem5.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdkmdap
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

Any help is appreciated

0 Likes
0 Replies