Drivers & Software

[JordonAM]

I've been getting this issue ever since the 2023 Drivers Began. I would fresh reinstall drivers and be good for about 5 days. I start up my PC it'll bring me to my Windows Login just fine. Then one day, I will turn on my PC, I'll hear the Windows startup music but get a black screen. This will stay there forever until I hard reset my PC, taking me to my Windows Login again just fine. This has been a constant cycle that I've been going through with every single driver, no matter what. It got to the point where I even started using Radeon.ID drivers because they wouldn't have this issue at all. I have a Radeon RX 6800 that I got Day 1 so I'm not sure if it's a hardware thing or not, but then again, like I said earlier, using Radeon.ID drivers doesn't cause me this issue and it's why I switched over in the first place. My cousin however that owns my old RX 5700XT does not face this same problem on official drivers no matter the version. 

Does anyone else have this issue? I really don't know if this is just AMD's Drivers being AMD Drivers or if this might be a hardware related issue. Current Drivers: 24.1.1 Official

[cpurpe91]

If you could list the specs of your whole system, RAM configuration, Motherboard, Storage, PSU, it would really help. I have the RX 6800 XT in my HTPC and it has never had this issue. 

Have you tried using DDU to remove all of the old drivers and do a fresh install of 24.1.1?

[yypang]

and also what display cable you're using?

[JordonAM]

Asrock B450 Pro4

32GB DDR4 RAM CL16 Corsair Vengeance (4x8) @ 3200MHz

Samsung 1TB 860 QVO SSD

EVGA 700W Bronze PSU

Yes, I have used DDU in all my fresh reinstalls of drivers. I do not use AMD Cleanup Utility.

I use a DisplayPort 1.4 Cable. I have also heard this may cause problems if your display cables have gone bad so over these few years I have constantly replaced my DisplayPort cables and my HDMI cables as I run a two monitor setup.

[cpurpe91]

Try disabling MPO as well as Windows ability to update drivers. Solved: How to stop updates for drivers with Windows Updat... - AMD Community

[cpurpe91]

Windows Update Replacing AMD Adrenalin Drivers? FIX it in 2 minutes! - YouTube

[JordonAM]

Update: Tried this and still getting the same black screen on startup issue. There are times where it'll start up fine, on some days, but overall the same issue occurs. 

[yypang]

yah. i have bad memories just using displayport like random bluescreen, unable to boot to windows and gpu high usage in adrenaline software.

[FunkZ]

Windows Update may be replacing your AMD driver with a Microsoft driver and causing your issue.

Please see: https://community.amd.com/t5/drivers-software/windows-update-may-have-automatically-replaced-your-am...

[Gideon007]

same issue here, screen usually black after I try to unsleep.  brand new laptop 7000 amd series