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Drivers & Software

magicbob
Newcomer

AMD 15DD DRIVER AND ERRORS

Hi,

 

For the past several years I have been getting this error and it's happening more frequently now:

 

VIDEO_TDR_FAILURE and my Win 10 PC crashes. 

 

States: atikmpag

 

I have an HP Pavilion 590-p0076 with the product No 3LB80AA

 

Each time I google for a solution it states to go to Windows Device Manager and right click this driver and choose update and search the internet.

 

Each time the response is you already have the latest driver.

 

It appears to me that my driver is corrupted and I need to overwrite it with a clean copy.  Is that correct?

 

That I should choose have disc and overwrite with that clean driver but I can't find or perhaps never received a disk.

 

When I search further I read something about AMD having this within a catalyst program but am unclear how to obtain or use this. And I need something simple so I don't risk corrupting something else.

 

Can anyone here help? HP support wants me to pay for a support subscription before they will even try to help me. You'd think they'd be able to simply point me where to download it - but on their drivers page the only new file they have is the BIOS update.

 

Thanks

Bob

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