Drivers & Software

[zero1979]

Hi all,

I've recently been experiencing issues getting Adrenaline to start (no error messages, just nothing happens when I run the software). I've today run the AMD cleanup tool and installed the latest driver package from the website (amd-software-adrenalin-edition-24.6.1-minimalsetup-240626_web.exe) and now Adrenaline starts but is stuck in a loop on the 'welcome' screen:

If I click on 'Quick Setup' then choose any option (Performance/Quality/etc.) followed by 'Start Gaming' the window closes.

When I run Adrenaline again, it goes back to the same welcome screen. If I click Skip This the window closes and Adrenaline won't start up until I repeat the cleanup & reinstall process.

My graphics card is a Radeon 540X running on Windows 11.

Any ideas? Thank you in advance!

[goodplay]

You can't use 24.6.1, the latest for 540x is 24.3.1...

[zero1979]

I had no idea! I'll search and download that version. I assumed that the main installer would work as it says "Auto-Detect and Install Driver Updates" and there was no warning about compatability.

Will try the version you mention and report back. Thank you for your help!

[zero1979]

OK, I've run the cleanup tool again and installed 24.3.1 but the problem persists

Any other ideas as to what the problem might be or possible solutions?

[goodplay]

Was that the full driver pkg, download/save/install, not on Win.11 24H2 (not supported) are you?

What processor model?

Have you tried running SFC and/or DISM commands to check/repair corrupt OS files?

[zero1979]

Thanks for the suggestion. SFC reported some corrupt files which it repaired ("Windows Resource Protection found corrupt files and successfully repaired them.") but after a reboot still the same.

It was the full driver package, downloaded and installed (whql-amd-software-adrenalin-edition-24.3.1-win10-win11-mar20-vega-polaris.exe) found by searching for 540X and downloading from the relevant page.

The processor is an AMD Ryzen 5 3500U and I'm running 23H2.

[zero1979 · Accepted solution]

I was able to resolve this by installing 24.1.1. No idea what's wrong with 24.3.1, but the earlier version works fine.