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Drivers & Software

Jedi_Knight
Journeyman III

6900xt: ARES Keyboard / Radeon USB LED - What is going on with the drivers?

Ever since I installed my reference 6900xt I am getting strange things with devices disconnecting/connecting, mainly my keyboard. I wouldn't even notice it, if not for a USB event logger.

When I startup games sometimes, or just out of the blue (no idea what triggers it), I hear the device disconnect/connect sound from Windows.

The event logged tracks it back to AMD USB LED, which I heard is something to do with the RGB on the card

https://imgur.com/mwIaFZq

Also I see ARES keyboard in my list of devices. When I try to remove it, windows just installs it again automatically after a restart.

https://imgur.com/WxirNG9

I also have another issue that seemed to crop up around the time of the 6900xt install where my taskbar will flicker randomly in game, maybe once a day or so.

4 Replies
gilardes
Journeyman III

Re: 6900xt: ARES Keyboard / Radeon USB LED - What is going on with the drivers?

This is happening to me with 6800XT.

It all started while trying to install driver 21.2.2. The driver installation always prematurely ended with "Something went wrong." After countless DDU + reinstalls, I had to give up, reset Windows, check through all my hardware and try another install. I managed to install the driver properly and even went on to update to 21.3.1.

The problem is, midway through the installation, I can see that a Windows notification pops up about AMD USB LED drivers having been installed. This is something I still don't get. Is this even intended? If it's for the reference design's LED, don't we already have a Cooler Master software for that? Seriously, I am confused as hell about this. And surely this driver is confusing the living daylight out of Windows 10 as well.

So, like the title of this post suggests, I also noticed an ARES keyboard device being added to my devices. It probably goes without saying, but I have no clue what that is supposed to be. I have a Logitech keyboard. No matter how many times I remove this device, it always pops up and I can see it listed as a HID device under keyboards in device manager.

How do I know this is related to Radeon drivers? Because this only started happening with the aforementioned driver troubles. Currently I don't have any problem. But the issues I have mentioned still bother me. And honestly, I am quite afraid to update my driver when a new one comes up now.

I'd appreciate some feedback on this and ideally a fix for what seems to me like some minor but impactful driver conflicts.

0 Kudos
gilardes
Journeyman III

Re: 6900xt: ARES Keyboard / Radeon USB LED - What is going on with the drivers?

Unintended double post. New user. Sorry.

0 Kudos
tilor
Adept I

Re: 6900xt: ARES Keyboard / Radeon USB LED - What is going on with the drivers?

I'm currently experiencing similar issues.

https://i.imgur.com/Af9JSzJ.png 

Current setup:

  • R7 5800X
  • RX 6900XT (reference)
  • RAM 32GB 3000 Mhz
  • X570 Aorus Elite

Current radeon driver: 21.3.2

Any insight would be appreciated.

 

0 Kudos
colesdav
MVP

Re: 6900xt: ARES Keyboard / Radeon USB LED - What is going on with the drivers?

I think there was an AGESA update that should now be available in Motherboard BIOS to fix USB dropout on certain AMD motherboards. 

Is that something to do with it? 

Check you Motherboard BIOS version and check if there have been any updates released with fixes for USB dropout.