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Drivers & Software

Glitchworks
Journeyman III

6800 XT High Definition Audio Fails To Start In Win11

Hello, I recently bought a Red Devil 6800 XT and it's been great so far.  For audio I have been switching between my SteelSeries headset and the Realtek audio on my motherboard (which was outputting to a home theater amp).  Well, my amp died yesterday, leaving just the SteelSeries as the only option in Windows.  I do have my PC connected to a Sony 4k tv, so I figured I would try the HDMI output through the tv speakers until I find an alternative solution to my deceased amplifier.  However, looking into my Win11 sound options, there is nothing available for HDMI.

I did some searching and found someone recommending that I remove all of the AMD drivers and software, reboot into BIOS, disable the onboard audio for the motherboard, then relaunch Win11 and reinstall the drivers.  I did this and the HDMI audio is still not an option.  When going into the device manager, I can see the AMD Audio Device in the Sound, Video and Game Controllers section.  Going into properties for that device I get this message...

Device HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1008\7&26c0c55d&0&0001 had a problem starting.

Driver Name: oem39.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: AtiHDAudioService
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

For reference, the full specs of my system are...

Powercolor Red Devil RX 6800 XT

i7-9700K

Asus Prime Z-390P

32GB Oloy Warhawk 3200mhz

Win11 Version 10.0.22621

Adrenaline version 22.10.3

Driver version
22.20.29.04-221025a-384991E-AMD-Software-Adrenalin-Edition

AMD Windows Driver Version
31.0.12029.4013

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