3ds Max Discussions

[3drealism]

I have a GTX 680, 980, 1060 and have the latest driver installed but when I try to use ProRender none of them shows up. I uninstalled (2.5) and reinstalled but no change. Had the same issue with (2.4).

[david_s]

Hi, 

Could you send me a screen shot of this happening? Also have you tried the latest release build 2.6 ? 

[3drealism]

Hi, how do I download 2.6? - I can only see 2.5 in the downloads.

[david_s]

Hi, 

here you can find the official release build https://www.amd.com/en/technologies/radeon-prorender-downloads

[3drealism]

Here is a screenshot showing the Hardware settings

[3drealism]

"here you can find the official release build https://www.amd.com/en/technologies/radeon-prorender-downloads"

Thanks, David - but I only see 2.5, not 2.6.

[david_s]

Hi, 

sorry my fault i was thinking of Maya not Max  

i went ahead and sent this information to the developer team for you. 

A few things we can try though in mean time 

1.try either re installing 3ds max or reset it to default. 

2.Make sure all GPU drivers are up to date 

3.uninstall the plugin (Max sure 3ds Max is not running in Task manager, and then reinstall the plugin. 

If you had Nvidia gpu in past on this computer this could also cause problems. this is how another user fixed that issue.

I figured out the issue. Installing AMD drivers on top of Nvidia drivers

removes the OpenCL capability of the Nvidia GPUs. The fix was to DDU the

AMD drivers and reinstall the Nvidia ones