cancel
Showing results for 
Search instead for 
Did you mean: 

3ds Max Discussions

michielvangasse
Adept I

Denoiser machine learning error

OS: Windows 10 pro 1803
Software: 3ds max 2020.1
ProRender version: 2.5.430

When rendering and using the denoiser machine learning I got a error that results in a crash.

The screenshot of the error is attached.

Also using render region puts out a very noisy result compared to a full frame (view) render.

0 Kudos
7 Replies
david_s
Challenger

Re: Denoiser machine learning error

Hi, 

Could you provide System hardware information and Does this happen on a complex scene or Simple ? 

0 Kudos
michielvangasse
Adept I

Re: Denoiser machine learning error

Hi,

On this machine I have a gtx 1080 and i7-7700.

It happens even on a new scene with a box in it.

Both gpu or cpu separately.

I'll test later on my ryzen setup.

Thanks

0 Kudos
david_s
Challenger

Re: Denoiser machine learning error

Hi,

I was able to confirm on my side. this is actually a known issue but the crash is new. i will let the devs know. 

Currently in 3ds max ML denoiser only works on AMD hardware. 

michiel_van_gasse
Journeyman III

Re: Denoiser machine learning error

Still not working "denoiser machine learning" in version 2.7.2.

I tried on my ryzen cpu and on my 5700.

error.PNG

0 Kudos
pojitonov
Journeyman III

Re: Denoiser machine learning error

I have same problem on macOS

MacBook Pro (15-inch, 2017)

2,8 GHz Quad-Core Intel Core i7

eGPU Radeon RX 5700 XT 8 GB

Blender 2.90.1

ProRender 3.0.1

Prorender crashes no matter what I am using CPU, Internal Graphics or eGPU.

No matter what scene big or small

All the time the render ends with

ERROR I RIF call ContextExecuteCommandQueue(<pyrprimagefilters.Context object at 0xl2387fb90>, <pyrprimagefilters.CommandQueue
object at 0xl23822b90>, ccdata Void *' NULL>, ccdata Void *' NULL>, <cdata Void *' NULL>) returned error code <-3>

with error message: Please see logs for more details.

I have tried everything reinstalling, but it works only when I disable ML Denoiser

0 Kudos
maksimys3710
Adept I

Re: Denoiser machine learning error

Hi, I have the same problem, Pro Render freezes when I turn on machine learning. How did you solve the problem?

0 Kudos
maksimys3710
Adept I

Re: Denoiser machine learning error

Decision, I found a solution to run machine learning, for this you need to run 3ds max in compatibility mode with windows 8 as an administrator. PS work only in production rendering.  

0 Kudos