AnsweredAssumed Answered

Radeon VII + AMD Radeon 2020 (19.12.x) causing PC to crash

Question asked by dutchy on Dec 23, 2019
Latest reply on Apr 1, 2020 by lycean

Hi guys,

 

Since upgrading to the new AMD Radeon 2020 (19.12.3) driver, my PC is very unstable. In most games and benchmarks my screen goes black (actually in Battlefield 5 I've had most success in replicating it). After about 2-3 seconds the sound stops working and the PC either shuts down completely,hangs, or reboots itself. Using an older driver (the 2019 version) will solve the issue.

I don't think this is how it's supposed to work.

 

Specs:

Gigabyte Aorus Master X570 motherboard

AMD Ryzen 3950x CPU

32gb (2x16gb) G.Skill F4-3600C16D-32GTZN (XMP enabled)

AMD Radeon VII (stock)

 

So far I've tried everything. Full re-install, DDU, setting GEN3 in my BIOS. Re-installing chipset drivers. Undervolting... you name it.

 

Please look into this.

Outcomes