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Radeon Pro WX 3100 + Radeon R7 430 = "Windows has stopped this device because it has reported problems" Code 43

Question asked by larsbars on Oct 15, 2018
Latest reply on Oct 17, 2018 by fsadough

Hi all,

 

I have a HP EliteDesk 705 G3 Small Form Factor PC

 

I want to use 5 monitors, and the included Radeon R7 430 GPU only contains two display outs, so I purchased a Radeon Pro WX 3100 GPU, due to it's small form factor and features.

 

Problem: Installing/enabling the WX3100 causes the R7 430 to stop working, and installing/enabling the R7 430 causes the Pro WX 3100 to stop working.

 

Right now it seems like the drivers for both of the cards are as up-to-date as they can be, but the cards will not both be enabled at the same time. I have tried removing the cards and installing one at a time, and they do work independently, but I need both of them to work simultaneously so I can use 5 displays.

 

Describe your system:

  • AMD Graphics Card
    • Radeon PRO WX 3100 4GB
    • Radeon R7 430 2GB
  • Desktop or Laptop System
  • Operating System
    • Windows 10 1803 64bit
  • Driver version installed
    • Radeon Pro and AMD FirePro Software Version

    • 18.Q3.1

  • Display Devices
    • Dell P2311H - 1920x1080@60Hz - Connected via DVI to DisplayPort to WX3100
    • Dell P2311H - 1920x1080@60Hz - Connected via DVI to DisplayPort to R7 430
  • Motherboard + Bios Revision
    • HP EliteDesk 705 G3 SFF UEFI P09 v2.17
  • CPU/APU
    • AMD Ryzen 7 PRO 1700X Eight-Core Processor
  • Power Supply Unit  Make, Model & Wattage
    • HP 200w
  • RAM
    • DDR4 16GB

Describe your issue:

  • Installing/enabling the WX3100 causes the R7 430 to stop working, and installing/enabling the R7 430 causes the Pro WX 3100 to stop working.

 

Thanks in advance for your help,

 

Added formal problem submission form. Message was edited by: Lars Passic

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