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updated driver for R9 380 now my PC wont boot

Question asked by aerozord on Jun 6, 2018
Latest reply on Jun 12, 2018 by aerozord

Radeon R9 380

Windows 7 64bit

Intel i7

 

While watching a video my screen suddenly went green.  Audio was still playing but I couldn't seem to use keyboard inputs as well.  I restarted and it failed to get to homescreen.  After shutting it off for awhile I got it to run till it offered up the option to repair, attempted a system restore but it kept saying it failed but it did seem to eventually succeed despite the error.

 

Got it back on, tried loading a video on youtube, same crash.  Decided to try and update drivers.  Loaded it up, selected clean install.  Windows boots up for a second, green screen then nothing.  I couldn't get it to turn on at all after that.  I turn it on, computer powers up, but thats it.  The screen is black and both my mouse and keyboard remain unpowered.  I hear nothing to indicate windows booted.

 

Upon removing the R9 I was able to boot up the computer normally.

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