Hi, this issue has been an outstanding issue for the AMD RX480 users.
The issue can be reproduced.
I enclose a video to show the problem.
I have already uploaded my dxdiag config.
Let me know if you require further information
Hi, this issue has been an outstanding issue for the AMD RX480 users.
The issue can be reproduced.
I enclose a video to show the problem.
I have already uploaded my dxdiag config.
Let me know if you require further information
just chiming in on this one, I too have the problem with all driver versions, seems to be all RX cards, very disappointing AMD H264 decoding is fundamental to a PC's operation.
The silence is deafening here AMD ? Talk to us .....can you at least acknowledge there is a problem?
This is a user-to-user forum.
If you are having a problem with your graphics card or a particular game...Please report it to AMD. Keep in mind that the more reports sent to the Catalyst engineers, the more attention paid. This is the only way things get fixed. Note that all issues must be reproducible (this is why specific information is required), and submitting a "Issue Report" is not a invitation to a dialog with AMD. Don't expect a reply. Just report it and encourage others to do the same.
Every driver download has this statement:
AMD Issue Reporting Form
doh really, we hadnt thought of reporting a fault with and AMD card to AMD, silly us....
Yes it is a user forum but its populated with tech engineers like amdmatt who should really be doing something other than, nothing, perhaps he's on a sabbatical.
Who knows what you thought of? All we know is what you share in your post. Obviously, not many people have your issue...(or you probably would be overwhelmed with responses) so I know where my money would go as to the real problem.
Matt, and the others are forum moderators. Get it? They are here mainly to keep the idiots off the airways. Where did you read they are AMD engineers? This is their job, and like most people with jobs, it's not 24/7.
So good luck with your problem. Have a nice day.
do you even bother to check you facts or are you just a lazy troll, yes this is rhetorical, look at AMDMATT, sig he's a technical support engineer.
Yep, your right. I am the troll.
Good luck
still not working with 16.9.1 hotfix driver, AMD are really taking the piss now, dont understand why this isn't big news, this MAJOR flaw in a graphics card and its effecting all RX versions, whats going on????, the tech websites are totally silent about this.
also note, its not a LAV filter issue as kodi jarvis also has identical issue which uses FFMPEG filters.
Not only H264, but HEVC / H265 decoding is not working too.
In fact, it seems that perhaps any hardware video decoding is faulty on the RX series.
Some answers would be welcome
Yes H264 is not working. Have not tried 16.9.1 driver yet.
However h.265 definetly works. On my HTPC if I turn off DXVA for h.265 I can hardly get a picture, with DXVA turned on I can watch UHD from ASTRA 2E perfectly.
What are you using to view HEVC content ?
I use DVBviewer and that works (with LAV filter)
all my h265 HEVC stuff plays fine, its only H264 stuff that has the problem, most of that plays ok if I just leave it but if I skip along it gets horribly corrupted.
Edit, as I wasnt getting any corruption with h265 I didnt actually check to see if this was working, i'll check this tonight, my CPU is beefy so it might be doing all the H265 on that.
If both arent working then that's even worse, frankly amazed AMD are getting away with this.
My CPU is AMD Phenom 6 so not up to doing anything like HEVC decoding, so in my case RX480 does the HEVC decoing and very little GPU load, very impressive.
Anyone tried 16.9.1 yet ?
yeah, pretty sure my H265 is also working, sure this is just H264, will check tonight to be sure.
I'm using VLC. And it works great without DXVA, on the CPU only.
I should try yours, DVBviewer. Which version is it?
As for me, and with VLC as a player, H265 is working only on the CPU.
H264, it depends of the origin of the media, Nikon D800 : no, Panasonic lumix : no, IPhone 6 : yes
so 16.9.1 is taking a backward step....no h265 DXVA as well now.
Crimson driver 16.9.1 will burn out my GPU.
Check this out.
RX480 Polaris: After installing the 16.9.1 driver the Crimson GUI does not load.
This problem was supposedly fixed in 16.8.1
How come this got messed up again. Anyone else with the same issue?
HW decode only works on VLC on Linux. The Windows version hasn't worked in many versions as far as I'm aware. This is from VLC's end.
Hi, i what capacity exactly did you get this response from AMD, i've seen nothing on here or on any other websites, did you call them, did someone email you?, do you have the correspondence in full you can paste in here, I'm very close to returning my card, some evidence of an official response from AMD would be useful.
mclingo, did you not click on his links in his post? his links takes you to his blog where he has the correspondence posted.
thats just a blog where he's posted his replies from AMD, its great he's running this blog but that isnt where the response from AMD originated, i'd like to see the original response and to know where it came from.
Otherwise its just hearsay.
Hi, I got a message from AMD as per my blog.
btw I fixed the OpenGL error which caused me problems.
I uninstalled drivers using AMDcleanup utility but that did not help.
Then I also tried DDU and re-installed. That now seems to have stoppen the openGL error. That was really annoying as the GPU was sitting at 80C with not much happening, now I have asked the temp to be controlled at 65C all is well.
I just want to state that what I said in my post is not an official AMD response. But I will re-iterate we are looking into the issue.
mclingo, did you not click on his links in his post? his links takes you to his blog where he has the correspondence posted.
>RX480 Polaris