RX480 was working fine until the WHL 16.7.3 was installed then started getting black and also white screen.
This is a video of the RX480 after the PC suffered a white screen, managed to suspend PC and then restarted which recovered the screen. The GPU is at 100% load and temp is going up steadily. You can see the CPU is not doing anything and most of the apps have been shut down. After this restarted the PC and it went to GPU load of 1% ...so something triggered this 100% load.
This needs to be looked at by AMD tech ASAP !!! BTW I have 16.7.3 WHL driver.
fps120 said: "My problem could be caused by a faulty power supply. I'm rmaing it and will report back after testing with the new PSU."
Ok, replaced my psu and I'm still getting the random black screens on my r9 390. So it is either a defective gpu or the driver doing this.
Updated to the new driver posted to.
Have you tried the new driver 16..8.3 ?
OK no more coloured screens as yet, but I am getting a whole raft of strange things happening since installing 16.8.3
Browser laying dormant in the banground suddenly become the main window.
Firefox flashing quickly off and on, eventually stops and back to normal.
This morning first boot, no browser or any microsoft product would launch. Anything else worked (GPUZ, spotify, itunes )
Next time I launched excel after a reboot it would only run in safe mode.
Anyone else having these strange problems since 16.8.3
Three days now without a single crash. No blackscreen in idle. Played the witcher for some hours, undervolted on 1,050 V with +30% Power limit. No crashes.
This new driver works fine. There may be this 100% load bug. I do not get this one because I am not using standby. Also the DXVA Bug causes the known problems in H264 fullhd playback with hardware decoding. My VLC player crashes directly after opening a video DXVA 2.0 enabeled.
My freesync monitor flickers on 144 Hz in desktop and some games. This all are problems I can life with. Blackscreens and crashes are not. So at the moment I feel ok with the card. I like its gaming performance.
What I also do not like is the way information got handeled between AMD and the customer. All problems now are reproduceable but they were not listed in drivers release notes. May be they are working on them.
But accepting that users spend hours and hours on troubleshooting and blaming other hardware is really a no go. Also I think we got a promise from AMD (Matt I think) that they would reply in this thread here after they have a solution for the blackscreens.
Now they found something and not a single word here. Why? All we got is a note about a fixed issue with blackscreens in gaming, what schould be a complete other problem. No personal statement.
I really want to like your produkts and your company. This way will not make me feel comfortable with it.
I do not have software issue on 16.8.3. It is not likely to be related.
Firefox is fine.(H/W enabled).Office 2010 works.
Although,I still have DXVA issue, got display stopped event randomly while trying to play H264 youtube 60FPS videos on browser.
What version of Office you have?
The problem you described on office software maybe indicate a potential hard driver error.
I have similar issue in past. At that time I have seriously HD7850 black screen freezing while gaming issue, hard reboot PC many times. I starting get launch software issue. One day my OS just tells me she has problem to boot into Windows and starting to run chkdisk command automatically and never ending the process.
I have to recover the HDD partition from an old OS image backup.
Although early days, I seem to no longer have blank screens on 16.8.3.
AMD recommended using DDU to ensure a clean driver re-install which I did. As others seem to also have lost the blank screens with 16.8.3, maybe give this a try and see if solves the problem?
Link from AMD below.
> You can download the DDU by following link. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
I've had the browser dormant issue for a while, before updating to 16.8.3. Am now wondering if that started when I changed from my old Nvidia card to this one. It's a random and intermittent issue, not sure why the graphics would affect it. That aside, Firefox and Office all working fine.
just want to update i've had my computer running non stop for two days straight so far with no reboots nor no shutdowns. so far no colored screens!
so 16.8.3 seems to have fully fixed the colored screens.
kudos to amd!
Yep I've been on 16.8.3 for a day now, no issues.
Looking promising! Hope I'm not getting my hopes up too soon
Just curious ,did all idle black screen happen while GPU-Z is running in background?
I am still trying to figure out what is the cause of DXVA(or the driver) instability. It seems all my test(which having issue) are having gpu-z runs in background.
I am not very sure though.
Hi GPU-Z is a tool for check temps and voltages etc.
We are now on 16.8.3 and the coloured screen problem seems to have been fixed. Yes I use GPU-Z to look at stats but as with the problem seems to be fixed I don't think GPU-Z is interfering with anything.
DXVA is a different beast alltogether. In my case this is in conjunction with LAV filter. As LAV filter does not know about RX480 (the last version) it may need an update.
I have put some of the historical posts on this blog.
There is a seperate thread for DXVA issue which AMD are ignoring totally, not one shred of feedback at all.
I did not believe gpu-z is related too. In fact I am still wondering.
But while GPU-Z is in background one of my game crash randomly, others not though.
I think I will do more test.
And well, my own thread has no any reply too but we all know something wrong there.
DXVA on RX460 , 0Mhz reading questions.
My issue is not completely the same with RX480 DXVA issue so I am not sure if I should post reply to your DXVA thread. I do not have any image issue but just instability of using DXVA. Maybe it is only on RX480.
Only can hope next driver out soon.
AMD you can seriously ***** off, i've had 4 disks fail including my OS disk since I put this ******* card in my machine and i've got controller and raid errors all over the ****** place, this peice of ***** ****** has fried my PC. I'm sure the god knows how many BSODS i got when I first put this card in has also played a part.
Hope someone creates a class action suit and you get your **** handed to you, if I knew where your MD lived I fly over and take a dump on his ***** lawn.
PC has been on since the release of 16.8.3, So far no problems.
Mine has been fine too.....you may have a duff card I guess but a failing disk drive which is a mechanical failure cannot be attributed to a GPU. By the way how do these hard drives fail ? Is it bad sectors or they stop spinning up ?
All drives spin up but I have loads of bad block and controller errors which started appearing around the time I was getting loads of BSODS. I also have drives randomly dropping off the controller, although I think these drives are ok but the faulty drives were crashing the controller and dropping the others off. I also now have controllers errors and last night my SSD just stopped booting, MFT corrupt.
I managed to drop it into my other PC, image it and then make it bootable so i'm back up and running on another disk but to have so many drives fail in such a short space of time....,nobody is that unlucky.
One drive has pretty much completely failed, it wont sit on a sata controller at all without dropping off, i'm having to use recuva to get the data off it using a USB drive which it taking forever as it a USB 2.0 controller and a 4TB drive. Hopefully by the end of this I wont have lost any data, this drive is also brand new so I should be able to RMA it.
Mine XFX RX 480 got problem with 16.8.3 driver. Screen color flicker and Radeon control panel crash. This problem happen 1 or 2 times in one day.
In my experience disk drives are very basic things...the OS reads and writes to them very IO commands, don't think the GPU can interfere with them. If you are getting many problems with different drives on your rig it might be your disk controller chip has become damaged or failed. You should test your rig in safe mode mode for a couple of hours and see what happens. There are also SMART apps to inspect your drive.
Be useful if you can post some results.
It is not GPU , but the frequently hard reboot PC while OS is running sometimes damage file structure even chkdisk can not repair it.
Or HDD hardware damaged if not lucky.
I experienced this scenario 3 times(or more I can not remember) , OS boots and stays at logo screen to repair disk error, but the HDD itself is still fine after I re-format it.
indeed, I feel the constant BSODS have caused the damage but also there was an issue on early drivers for this card which fried some PCIX controllers, i have two RAID controllers sat on my PCIX slot as my mainboard only had 4 ports and I have 10 hard disks in my home server / HTPC machine.
Would be interesting to know what kind of performance you get from your HTPC server. All those drives must produce a fair amount of heat if they are utilised. PCIx controllers are well and good but they are often problematic. I would prefer a NAS solution. Having said that if you have a faulty GPU that could easily corrupt data on the PCIx bus. I suppose the acid test is to have a different GPU in your rig and see if all is working as expected.
is your HD SMART capable, if yes check out the events listed using a SMART tool.
well i had a ATI7650 in for ages and had zero problems, problem started on first day of ownership with this card.
I'm going to get another main board with more sata ports so I can shuffle most disks to that and have only a couple sat on the add in card. Problem with a nas is that you have to play everything over lan, I cant stand loading times and you always get slightly longer loading times with LAN setups, I prefer to play directly off disk.
It does get hot but all disks and chassis stuff stays well within normal thermal parameters.
Yes indeed the NAS box can slow your network down.
One thing with your old GPU it had Total Power Draw of 21 Watts compared to the RX480 150Watts+
Is your PSU beefy enough ? With so many drives - depending on their config - do you ever have many of them online permanently or are they setup to cycle down when not needed. All these things do matter to your PSU, if the PSU can't cope you would end up with a BSOD.
well it seems for me on the latest drive i cant play any 4k stuff at all now, hardware decoding is totally dead on this card now, no idea why nobody with the 460's is picking up on this, the 460 is the supposed to the next gen HTPC card, perhaps everyone sacked these off and went for the GTX 960 or the 1060
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