AnsweredAssumed Answered

WHEA: Cache Hierarchy Error

Question asked by thatgeekinit on Jun 9, 2020

So I've been seeing this recently but I've also been having a lot of BSOD and freezing problems with this new build and since the RAM and power supply have been replaced, I opted to RMA the GPU next due to some errors that specifically called out the NVIDIA GPU. At first removing the GPU helped stabilize the system, but within a day or two I started getting freezes again. 

 

I am currently using an old Radeon R2 900 as a temporary fix.  I am now being flooded with this message in W10 Pro Event Viewer for APIC 12 and APIC 13. Is my CPU bad? 

 

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Cache Hierarchy Error
Processor APIC ID: 12 

The details view of this entry contains further information.

System information: (note I have all Windows 10 updates and the latest AMD x570 chipset drivers from this past week) 


Original Build with newer GPU: AMD Ryzen 9 3900X @ 4015.42 MHz - CPU-Z VALIDATOR 

Current Build with R2 900 GPU: AMD Ryzen 9 3900X @ 4016.86 MHz - CPU-Z VALIDATOR 

 

 

CPU Name
AMD Ryzen 9 3900X 12-Core Processor
Threading
1 CPU - 12 Core - 24 Threads
Frequency
4016.86 MHz (40.25 * 99.8 MHz) - Uncore: 1097.8 MHz
Multiplier
Current: 40.25
Architecture
Matisse / Stepping: MTS-B0 / Technology: 7 nm
CPUID / Ext.
F.1.0 / 17.71
IA Extensions
MMX(+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, AVX2, FMA3, SHA
Caches
L1D : 32 KB / L2 : 512 KB / L3 : 16384 KB
Caches Assoc.
L1D : 8-way / L2 : 8-way / L3 : 16-way
Microcode
Rev. 0x8701013
TDP / Vcore
105 Watts / 1.392 Volts
Temperature
79.4 °C / 175 °F
Type
Retail
Cores Frequencies
#00: 4016.86 MHz  #01: 4016.86 MHz  #02: 3991.91 MHz  #03: 4016.86 MHz 
#04: 4016.86 MHz  #05: 4016.86 MHz  #06: 4016.86 MHz  #07: 4016.86 MHz 
#08: 4016.86 MHz  #09: 4016.86 MHz  #10: 4016.86 MHz  #11: 4016.86 MHz 
Motherboard
Model
Gigabyte X570 AORUS ULTRA
Socket
Socket AM4 (1331)
North Bridge
AMD Ryzen SOC rev 00
South Bridge
AMD X570 rev 51
BIOS
American Megatrends Inc. F12e (03/06/2020)
Memory (RAM)
Total Size
16384 MB
Type
Dual Channel (128 bit) DDR4-SDRAM
Frequency
2195.5 MHz (DDR4-4392) - Ratio 3:66
Timings
20-19-19-39-103-1 (tCAS-tRC-tRP-tRAS-tCS-tCR)
Slot #1 Module
Patriot Memory 8192 MB (DDR4-2137) - XMP 2.0 - P/N: 4400 C19 Series
Slot #2 Module
Patriot Memory 8192 MB (DDR4-2137) - XMP 2.0 - P/N: 4400 C19 Series
Graphic Card (GPU)
GPU Type
AMD Radeon R9 200 Series (Tahiti) @ 1000 MHz
GPU Brand
XFX Pine Group Inc.
GPU VRAM
3072 MB @ 1500 MHz
Storage (HDD/SSD)
Model #1 Name
Seagate ST8000DM004-2CX188 (FW: 0001)
Model #1 Capacity
7452.0 GiB (~8010 GB)
Model #1 Type
Fixed - Bus: SATA (11)
Model #2 Name
Seagate ST8000DM004-2CX188 (FW: 0001)
Model #2 Capacity
7452.0 GiB (~8010 GB)
Model #2 Type
Fixed - Bus: SATA (11)
Model #3 Name
Seagate ST3000DM001-1CH166 (FW: CC24)
Model #3 Capacity
2794.5 GiB (~3000 GB)
Model #3 Type
Fixed - Bus: SATA (11)
Model #4 Name
Seagate ST3000DM001-1CH166 (FW: CC24)
Model #4 Capacity
2794.5 GiB (~3000 GB)
Model #4 Type
Fixed - Bus: SATA (11)
Model #5 Name
Crucial_CT2050MX300SSD1 (FW: M0CR070)
Model #5 Capacity
1909.6 GiB (~2050 GB)
Model #5 Type
Fixed, SSD - Bus: SATA (11)
Model #6 Name
Crucial_CT512M550SSD4 (FW: MU01)
Model #6 Capacity
476.9 GiB (~510 GB)
Model #6 Type
Fixed, SSD - Bus: SATA (11)
Display
Screen #1
ASUS VK278 (ACI27F7)
Screen #1 Spec
27.2 inches (69.1 cm) / 1920 x 1080 pixels @ 50-85 Hz
Miscellaneous
Windows Version
Microsoft Windows 10 (10.0) Professional 64-bit
CPU-Z Version
1.92.0 (64 bit)

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