AnsweredAssumed Answered

10 days without a working driver for 5600XT

Question asked by okano14 on Apr 13, 2020
Latest reply on Jun 11, 2020 by itayabo

Hi there, 

After windows update,10 days ago, my newly built machine fail to install a proper AMD display driver

The situation did not improve after a fresh install of Windows 10 Home



in normal windows: installation of any of the below drivers goes black screen during the process (with adjusted resolution and hardware disconnect sound effect)

in next boot: windows stuck in the white dot spinning process, the top 1/6 of the screen go black as there is some invisible error message / crash dump message. Then need to hard reset

boot into safe mode, and the run DDU, computer run normally using generic Microsoft driver


I envy those who has got a black screen during a game, as i can't even install the bloody driver


Tried and failed drivers:







AMD 3600

Windows 10 Home - ver 1909 (18363.720) and completed all windows update (as of 4/4/2020)

Sapphire RX5600XT display (finsihed dual bios update)

Gigabyte Aorus X570 Elite  (finsihed bios update)

Dell U2515H monitor using standard HDMI cable connection

Adata XPG D10 (16G x2)
Cooler Master 550W power supply