kasferatu

5700 XT causing PC to restart or blue screen

Discussion created by kasferatu on Mar 15, 2020
Latest reply on May 12, 2020 by kasferatu

Hi all,

I was previously having the dreaded black screen problem with my 5700 XT but since installing Adrenalin 20.2.2 (first using DDU) I now have the problem that the PC can either blue screen or just completely restart itself.  This isn't super common (maybe around once in 4-5 hours of gaming) but annoying non-the-less.

 

My blue screen errors have

Stop code: VIDEO_TDR_FAILURE

What failed: atikmpag.sys

 

In reliability monitor I also see errors such as

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffca027b88f010
Parameter 2: fffff80378cf09f0
Parameter 3: 0
Parameter 4: 1f4c
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 2057

 

Problem Event Name: APPCRASH

Application Name: RadeonSoftware.exe

Application Version: 10.1.2.1788
Application Timestamp: 5e56fc17
Fault Module Name: StackHash_890d
Fault Module Version: 10.0.18362.657
Fault Module Timestamp: 64d10ee0
Exception Code: c0000374
Exception Offset: PCH_F1_FROM_ntdll+0x000000000009CC14
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 890d
Additional Information 2: 890dd0399911e394da4dd3cbd9c38e9f
Additional Information 3: 78b1
Additional Information 4: 78b16c16cca787bf53d9d72015eb2a9c

 

Has anyone experienced any similar problems or any thoughts on what I could try to solve this?

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