I used the AMD cleanup utility clicked the yes use in safe mode tab,now my system will only boots in safemode please help guys got a useless pc now thanks to AMD crap
we need WAY more infoswhat shows the system log?
Boot up your PC. Download latest version of DDU and load it onto your PC C: drive somehow.
Official Display Driver Uninstaller DDU Download
Download the AMD Driver you want to install. I suggest you use Adrenalin 2019 19.12.1. Get it onto your PC C: Drive.
Extract and run DDU in safe mode and remove AMD GPU drivers. Make sure wireless is off and physically disconnect the PC from ethernet cable. You should be able to reboot the PC into normal mode.Do not connect to internet. Install the AMD Driver. Reboot your PC.
It is possible your C: Drive is corrupted so it may be worthwhile removing it, connecting it to another PC and running disk checks / repair on the drive.
Remember that the Internet is run mainly by your hard drive, so be careful
what sites you visit etc, and yes, if you can, go offline fully, disconnect
from everything internet-based if possible
I been lurking for a few months and picked up some pointers with various issues, so thanx for that past help!
My first build is a Ryzen 5 2400g with Corsair VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3000MHz C15, on a MSI b450m gaming plus motherboard. I'm using it as a 'home theater pc', hooked up for internet access and streaming music/movies. Previously, I used an asus intel i3 laptop for the same hook-up, with good results.
Initially the Ryzen build was working great, much faster than the old i3 and no probs. Somewhere around November, the AMD Adrenalin software suggested an update, and I went ahead. Since then, I get repeated BSOD's with "Video tdr failure atikmpag.sys" error codes. After searching here and elsewhere, I've tried any number of recommendations to clean and reinstall the AMD drivers, as well as 2 clean installs of Windows 10. Sadly, the result was maybe a few hours to a day without BSOD's! I've also tried using amdcleanuputility, in safemode by itself and with DDU. I've also used the DISM scan tool to check for corrupt windows files. I've also updated the BIOS and AMD chipset drivers (from AMD, not MSI. The MSI chipset drivers wanted to install graphic drivers but didn't identify what version, so I thought that would be a conflict).
One method of clean/reinstall that I often see posted is what Colesdav listed above:
"Extract and run DDU in safe mode and remove AMD GPU drivers. Make sure wireless is off and physically disconnect the PC from ethernet cable. You should be able to reboot the PC into normal mode. Do not connect to internet. Install the AMD Driver. Reboot your PC."
I've tried this exact method countless times. I've downloaded the latest Adrenalin software from AMD website, but the problem I've encountered is that the software stops and states it can't install without internet connection. At different times, I've tried either Express or Custom Install with the same result . . . no install without internet. I've searched this problem but can't find any reference to the same problem
Am I missing something? Any help/advice would be much appreciated!!
Interesting. Are you saying that the Adrenalin 2020 19.12.2/3/ 2020.1.1 will not install unless you are connected to the internet? I believe that I managed to install Adrenalin 2020 19.12.2/3/ that way without problems. I am going to try installing the latest version (Adrenalin 2020 2020.1.1) today once populate my PC with another Fury based GPU. I will let you know what I see. Adrenalin 2019 19.12.1 and earlier should install fine w/o connecting to the internet.
If they now force you to connect to the internet during the AMD driver installation process I hope they have managed to talk with MicroSoft. They need to make sure that Windows 10 will not jump in and install older versions of Microsoft "AMD Drivers" before the actual AMD installer then overwrites them with the drivers chosen by the User producing a corrupt install by AMD own driver installation instructions. If AMD have managed to fix that problem of Micrososoft Drivers auto install before AMD install then great because it has been happening for >= 3 years.Then again - I would expect DDU instructions to change w.r.t. disconnecting from the internet as well.
I will let you know what I see with Adrenalin 2020 2020.1.1. asap.
open a new topic...btw - tdr failure usually shows RAM-OC is not stable on Ryzen APUs
Looks like it is confirmed happening on Windows 10. I tried to install Adrenalin 2020 20.1.1. today and it would not proceed w/o an internet connection.All I got was an opaque view of the installer outine on the desktop.I left the internet disconnected for ~ 10 minutes. I then connected the ethernet cable and installation proceeded.This is not good, given what happened with older installers if connected to internet then Windows 10 can install it's version of AMD Driver which is old then that gets overwritten by new driver resulting in corrupt install.Oh well.
Retrieving data ...