AnsweredAssumed Answered

With the new driver 19.12.2 my Windows 10 1909 freezes shortly after start

Question asked by cloud77 on Dec 18, 2019
Latest reply on Jun 16, 2020 by casama9000

Hi there I've got an AMD Ryzen 2500U on an HP envy 13-ag0005ng. After installing everything stops working after Windows ist starting. Everything just freezes. My only possible thing I could do is roll back to an previous backup which I fortunately had made some days before.


Even when have a clean installation of windows there is the same problem. When comming to a certain point of loading, the computer just won't response anymore. This even happens at the Login screen of Windows 10 if you are not fast enough to login.

Is this bug known?