Radeon RX 5700 XT Black Screen at boot

Discussion created by whocares? on Dec 9, 2019
Latest reply on Dec 11, 2019 by goodplay

Hello, I'm reaching out to basically anyone with some sort of insight to my current issue. I recently purchased the aforementioned graphics card in the title and when i installed the card i encountered an issue I've yet to come across. The issue is as follows, when i turn on my computer with the card installed it shows my normal boot screen (with the motherboard company logo and the option to enter the BIOS and what not), but when it attempts to load into windows the screen goes black and then it just sits there. Which naturally is puzzling as i believed the card would be compatible with my current hardware as all research i did claimed i would be fine, but short of just assuming that the card is defective I'm willing to accept that my research may have been incorrect. I will provide my PC specs and hopefully someone can tell me i goofed somewhere and the card is fine.


Motherboard-M5A78L-M PLUS/USB3

CPU- AMD FX-8350

Memory- 24gb DDR3

Current card- Radeon RX 560

Desired Card-Radeon RX 5700 XT 50th Anniversary

PSU- 750W

OS-Windows 10 home

Storage- 256GB SSD, 1TBHDD


p.s. I've tried swapping from HDMI to Display Port with multiple different cables of each across 3 separate monitors