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Flicker/glitching on desktop on driver 19.11.1 (Radeon VII)

Question asked by baskura on Nov 10, 2019
Latest reply on Jun 4, 2020 by higgsie

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Hi,

I'm getting flickering/glitching on the desktop in Windows 10 on driver 19.11.1 - also had the problem on the previous (non-beta) drivers.

Everything is fine when in games, it's just when using things like Firefox, Spotify etc.

At first I thought it might be a problem with my undervolt on the GPU, however it does the same at the default settings.

I also have two monitors - one at 144hz and one at 60hz. The problem persits even if I set both screens to 144hz.

Specs:

2700X, Gigabyte Gaming 7 WifFi X470, Radeon VII.

Any solutions, I read elsewhere that this a known issue? It's very very annoying!

Thanks,

Bask

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28 Replies

expiredmayo Nov 16, 2019 3:50 PM
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I am also having this issue with a very similar setup, also a Radeon VII (but MSI), flickering to black/noise when staring at Firefox, Affinity Designer, or the desktop in Windows 10. The 144 Hz monitor is a new addition (LG 27GL850-B) replacing an old 60 Hz monitor, tested with the stock DP cable and the StarTech DP 1.4 compliant cable that shows up first on Amazon (both cables have the same flickering issue).

The second is an existing not-as-old 60 Hz monitor that I'm keeping, tested with an HDMI and DP-HDMI cable.The previous double 60 Hz monitors did not have this issue.

Removing the 60 Hz secondary monitor appears to solve the problem, but that's not an ideal solution for me.

Happening on 19.11.2
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- aboy123 @ expiredmayo on Dec 3, 2019 7:13 AM
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  Having the same problem with all current drivers having a second monitor causes black screens and display driver crashes.
  EDIT : 19.5.2 works for me.
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residentcl Nov 19, 2019 4:49 AM
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I am not sure if it will be literally the same problem as you, but it is almost the same as my problem.

https://youtu.be/Nms_u1HJksM
https://youtu.be/Nms_u1HJksM

System: Windows 10 - November 2019 Update - 64 BIT.
Motherboard: Asus H87M-E. BIOS 2201
CPU: Intel Core I7-4770.
RAM: Kingston HyperX DDR3 1866 C10 4x4GB.
GPU: Asus Radeon 590 - 8 GB - ROG-STRIX-RX590-8G-GAMING.
Driver: Radeon Software Adrenalin 2019 Edition 19.11.3

Display 1: LG - Product No: LG 29UM68-P.
Display: Current Mode: 2560 x 1080 (32 bit) (75Hz)
Radeon freeSync: on.
Monitor input: Displayport.
Graphic card output: Displayport.

Display 2: LG - Product No: LG 29UM68-P.
Display: Current Mode: 2560 x 1080 (32 bit) (75Hz)
Radeon freeSync: on.
Monitor input: Displayport.
Graphic card output: Displayport.

HDD: OS: Crucial MX500 SSD 500 GB SATA 3 (6Gb/s)
Power supply: Seasonic FOCUS+ 80Plus Gold - 850 Watts.
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- expiredmayo @ residentcl on Nov 19, 2019 7:24 PM
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  Yes, that's a much more extreme version of what I'm seeing. I just get 1 flicker like that every minute or so.
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- baskura @ residentcl on Nov 26, 2019 2:26 PM
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  This is the exact issue I am also getting and it's driving me insane!
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hardcoregames™ Nov 20, 2019 12:15 AM
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I see that with my X570 and windows 1909 shortly after rebooting. Not sure if its the graphics driver resetting the display.
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baskura Nov 26, 2019 2:27 PM
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This is still happening on the latest driver 19.11.3. Windows 10 64bit fully updated to the latest version.
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zoart Dec 1, 2019 12:40 PM
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I have the same problem here. But it's hard to replicate it. It only seems to happen when I'm watching twitch for a while and it happens at random times. But yea, I do also get artifacts and flickers. I'm on a RX 580 Pulse with the latest AMD drivers. Also running it on 60 hz didn't fix it, it just seems very random.
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residentcl Dec 2, 2019 7:49 PM
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I still have the problem.
Win10-Radeon-Software-Adrenalin-2019-Edition-19.12.1-Dec2
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- zoart @ residentcl on Dec 3, 2019 5:32 AM
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  That's not promising. I think it's best we create a ticket about this problem.
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  - residentcl @ zoart on Dec 3, 2019 10:11 AM
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    I have this one open 2 weeks ago:
    SR # {ticket no: [8200915676]}
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aboy123 Dec 3, 2019 7:12 AM
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In case anyone needs a "temporary" fix Radeon VII - AMD Please Fix Driver Bug - Only Working Driver 19.5.2 - Monitor Flicker/Artifacts : Amd The driver mentioned in this thread (19.5.2) works for me. If anyone can explain how to escalate this, it would be very helpful.
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- zoart @ aboy123 on Dec 3, 2019 8:09 AM
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  I assume the only way it to key amd know through a ticket.
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residentcl Dec 6, 2019 11:36 AM
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The system does not recognize me the other monitor.
the cable and the monitor is fine, it is a problem of the displayport port and the driver.
Win10-Radeon-Software-Adrenalin-2019-Edition-19.12.1-Dec2
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residentcl Dec 11, 2019 7:52 AM
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We continue with the same problem with driver 19.12.2
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dtuckandroll Jan 24, 2020 1:59 AM
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Running a rx 480 on two 1440p 144hz monirots and experiencing the same issue on driver 20.1.3. Are they ever going to fix this?
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motorn Jan 25, 2020 6:39 PM
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Disabling Freesync on one of the monitors is a temporary fix.
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- nickatron @ motorn on Feb 1, 2020 12:31 AM
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  Huge thanks for finding this. For me, it doesn't remove it completely but it reduced it to be infrequent enough where it prevented me from switching back to my vega56.
  
  With both displays on freesync, or even with one display plugged in with HDMI (that display does not support freesync over hdmi) the flicker would happen every 5 minutes when browsing the web, and was becoming intolerable.
  
  Using DP on my second display and disabling freesync has reduced the flicker to be far less substantial and only happen 3 times a day or so.
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- cheffy @ motorn on Feb 4, 2020 1:12 PM
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  It doesn't - it may resolve other types of flicker issues but not the one reported here. See this thread.
  
  https://community.amd.com/message/2955664?commentID=2955664#comment-2955664
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residentcl Jan 31, 2020 6:19 PM
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It seems that the problem is Freesync, after many tests, I can say that so far.
You can add my ticket in case you haven't opened one yet: SR # {ticketno: [8200915676]}
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motorn Feb 1, 2020 1:26 AM
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New driver released 1/29 seems to have fixed the issue.
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- nickatron @ motorn on Feb 1, 2020 2:52 AM
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  20.1.3(WHQL) or 20.1.4? I am still getting flickering on 20.1.4.
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omalak Feb 3, 2020 8:58 PM
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Welcome to the club folks.rhis is the large thread with the most replies on the same issue. See below.

Radeon VII flickering and artifacts when attaching a second monitor.

The issue has been present forever and since the beginning of the life cycle of the VII.. nobody seems to care at AMD.
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- expiredmayo @ omalak on Feb 4, 2020 12:01 AM
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  After my first report in this thread and finding all the related threads in the forum/reddit, I've come to the (unfortunate) conclusion that this has been a known issue across all Vega series cards (Vega 56, 64, and the newer 7nm variant, the VII a.k.a. Vega 20). It's unfortunate because AMD has long since moved onto the RX 5000 series, so Vega support has "not been a priority" since mid-2019.
  
  If you work in software, you know that's a euphemism for neglected indefinitely.
  
  The only known fixes I were able to try are:
  
  Stay on a very old driver (19.5.x, which would happen to line up with "right before the RX 5000 series came out" assuming that second digit is 5 for the month of May)
  Disable Freesync and 2D hardware acceleration in all your browsers, Photoshop, AutoCAD, whatever has not-3D hardware acceleration.
  Disconnect the second monitor and use a second computer in its place. (What I ended up doing)
  
  If those options don't work, I guess the remaining options are to upgrade again or upgrade-and-switch to green camp out of spite.
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  - baskura @ expiredmayo on Feb 4, 2020 3:16 AM
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    Well I've decided to wait to see what the high-end Navi looks like, but if
    it's equal to performance on team greens next top end part then I'm going
    to switch - purely because I am sick to the back teeth of issues not
    getting fixed. This flickering is a nightmare.
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    - dtuckandroll @ baskura on Feb 4, 2020 1:28 PM
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      I have already made up my mind to switch to team green in my upcoming upgrade. Something I never thought I would do.
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  - xiatian @ expiredmayo on May 16, 2020 3:37 AM
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    I had these issues with my old HD7950, I even bought the VII because I thought my video card was about to kick the bucket. It is not just Vega, and it is definitely a driver issue, as I never had it with Catalyst 13.12.
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higgsie Jun 4, 2020 10:26 AM
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I had a similar issue where my 2 24inch iiyama monitors would glitch when switching full-screen videos between the monitors. To resolve I disabled the following toggle "Virtual Super Resolution"
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Flicker/glitching on desktop on driver 19.11.1 (Radeon VII)

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