AnsweredAssumed Answered

Radeon VII flickering and artifacts when attaching a second monitor.

Question asked by colebob222 on Feb 20, 2019
Latest reply on Oct 8, 2020 by nickatron
  • Issue Description: With only my primary monitor running, no issues occur. With a second monitor running, I get intermittent issues that seem like flickering, artifacting, and tearing on only my primary monitor. These issues do no occur in 3D applications like games, but only in low-demand 2D applications such as chrome when nothing demanding is running, and the GPU is running at or around 25 MHz. Normal I'd associate issues like this with stability, but I have not done any overclocking, and it does not occur in games or when the GPU is under stress. I'm hoping this is something that can be fixed in a future driver, but I'd like to know if this is a hardware issue so I can get an RMA going as soon as possible.
  • Hardware:
    • Graphics card: Radeon VII (purchased directly from AMD)
    • CPU: Ryzen R7 1700
    • Motherboard: ASUS ROG Crosshair VII Hero (WI-FI) X470
    • RAM: 16GB Gskill FlareX 3200 MHz CL14
    • PSU: EVGA Supernova 850W G2
    • Monitor 1: Acer XG270HU 1440p 144 Hz freesync enabled
    • Monitor 2: HP 21KD 1080p 60 Hz
  • Software:
    • Windows 10 64 bit 
    • Latest graphics driver 19.2.2
    • Latest UEFI BIOS from AMD flashed
    • Latest motherboard BIOS version 1201