4 Replies Latest reply on Dec 9, 2018 2:22 PM by amdmatt

    I cannot install AMD Ryzen Master

    yasen

      Good evening,

      • AMD Graphics Card
        • Radeon RX 580
      • Desktop or Laptop System
        • Desktop
      • Operating System
      • Windows 10 64bit
      • Driver version installed
        • Radeon Software Adrenalin Edition 18.12.1.1
      • Motherboard
        • Make and model; Asrock Fatal1ty X370 gaming X
      • CPU/APU
        • Make and model number; Ryzen 7 1700
      • RAM
      • Amount of memory installed; 16GB

       

      I am trying to install AMD Ryzen Master. I downloaded it from AMD web site. It was declared 64MB, but it was 99MB.

      When I start to install, a window with license agreement pops up, after I check that I agree, installation starts. After few seconds

      it says it is installed and ask if I want to launch or exit. I launch - nothing. I exit. Try to find where is AMD RM. There is no desktop shortcut,

      there is no application on start menu. I entered settings and apps, then programs - there was no such program installed.

      After 2 hours trying, I took my laptop, i7-5500, downloaded AMD RM from the AMD web site and installed it without problems for 2 minutes. There is

      desktop shortcut, there is app left side start menu, there is such program listed in settings, apps, programs.

      I am very confused. Anyone could help me please? Thanks in advance.

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      But unfortunately there is no AMD RM installed.