AnsweredAssumed Answered

I cannot install AMD Ryzen Master

Question asked by yasen on Dec 7, 2018
Latest reply on Dec 9, 2018 by amdmatt

Good evening,

  • AMD Graphics Card
    • Radeon RX 580
  • Desktop or Laptop System
    • Desktop
  • Operating System
  • Windows 10 64bit
  • Driver version installed
    • Radeon Software Adrenalin Edition 18.12.1.1
  • Motherboard
    • Make and model; Asrock Fatal1ty X370 gaming X
  • CPU/APU
    • Make and model number; Ryzen 7 1700
  • RAM
  • Amount of memory installed; 16GB

 

I am trying to install AMD Ryzen Master. I downloaded it from AMD web site. It was declared 64MB, but it was 99MB.

When I start to install, a window with license agreement pops up, after I check that I agree, installation starts. After few seconds

it says it is installed and ask if I want to launch or exit. I launch - nothing. I exit. Try to find where is AMD RM. There is no desktop shortcut,

there is no application on start menu. I entered settings and apps, then programs - there was no such program installed.

After 2 hours trying, I took my laptop, i7-5500, downloaded AMD RM from the AMD web site and installed it without problems for 2 minutes. There is

desktop shortcut, there is app left side start menu, there is such program listed in settings, apps, programs.

I am very confused. Anyone could help me please? Thanks in advance.

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But unfortunately there is no AMD RM installed.

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