1 Reply Latest reply on Jun 4, 2018 11:27 AM by thor3

    Asus C7H Ryzen 2700x hard crash in windows while playing in certain games

    xplizit_xs

      Hello Community,

       

      I am in a strange situation where i encounter my PC to freeze usually with a gray'ish screen while audio starts to stutter and then i am presented with a black screen.

      Only way to get it back working is to reset the PC.

      This issue seems to be happening independent of clock speed or core voltage.

       

      What i have tried but games still crash:

      - clock speeds with manual multiplier from 37x to 40x , core voltage auto and manual

      - All clock and voltage related settings to Auto in bios

      - disabled clock boost e.g. cpu sits at base frequency and does not turbo

      - disabled performance enhancer

      - ran Memory at stock settings and my regular overclock settings. Stability tested with a ram tester

       

      The affected games:

      - War Thunder

      - World of Warships

       

      Game settings:

      4K full screen @ 60 Hz,

      high-max graphics settings

      Frame rate target control = 60 fps set by driver

      Vsync off, Enhanced sync enabled by default

       

      Howto duplicate the crash:

      Start playing the game.

      Crash usually between 1 - 30 minutes guaranteed.

       

      I have many other games but have not yet seen a crash there.

      One time i have seen the crash on my desktop with Firefox playing a video (HW acc. disabled)

       

      The PC will pass stress testing using AIDA64 or Prime95.

       

       

      PC stats:

      Asus Crosshair 7 Hero (non WIFI)

      BIOS 0601 (latest release) incorporates AGESA 1.0.0.2a and SMU Firmware version 43.18.0

      2x16 GB G.SKILL 3200 Mhz CAS14 @ 3200 MHz CAS14

      Vega64 8GB LC running @ balanced preset

      Windows 10 pro 64Bit

      Samsung nvme 512GB 860pro

      Seasonic 850W Titanium

       

      I found some links where people reported similar issues but have different hw:

      https://forum.warthunder.com/index.php?/topic/402829-problems-with-amd-ryzen-2400g-in-war-thunder-177-since-175/&page=6&…

      and

      https://forum.warthunder.com/index.php?/topic/402675-problems-with-amd-ryzen-2400g-in-war-thunder-177-since-175/

       

      I have a feeling this is AGESA related ??