AnsweredAssumed Answered

AMD Global Customer Care Boot kit request

Question asked by jesusv86 on Mar 28, 2018
Latest reply on Mar 28, 2018 by jesusv86

It has been almost 17 days since I initiated contact with Customer Care requesting a boot kit and I am still waiting. 9 days ago I received an email that stated that it was being processed and I have received nothing since.  I have lost my patience with this issue as I am already approaching a month trying to get this issue resolved. the ticket is SR #{ticketno:[8200797999]} , I am done waiting for nothing, I am giving this another 24 hours and then I am just returning this processor if I dont get a definitive answer.