Do you still have this error. I downloaded RAID version 17.40?
AMD RAID Driver and RAIDXpert Utility 459 MB 17.40 12/12/2017
The only reason I am commenting is because I had the same error with 17.40.
However, I restarted my computer the error did not pop up.
I have a 990FX chipset.
Yes I still have the problem.
I'm a bit confused as to where you got a version 17.40 when I downloaded what I believed was the latest at 3.3.1540.38
I have an ASUS M4A87TD EVO motherboard which has the AMD 870/SB850 chipset
Have restarted numerous times but no change.
Your motherboard uses a Legacy AMD Chipset. I inputted your data at AMD Support and came up with a chipset from 2015 here: Legacy. You have the correct RAID Chipset for your Motherboard SB800 Series Chip.
AMD Display Driver
NAME FILE SIZE REVISION NUMBER RELEASE DATE DOWNLOAD LINK AMD Chipset Drivers 50 MB 15.7.1 7/29/2015 *DOWNLOAD Description:Supports Windows 10/8.1/7 (32-bit & 64-bit)
AMD Chipset Drivers
AMD AHCI Driver
AMD USB 3.0 Driver
AMD SB7xx RAID Drivers
AMD SB8xx RAID Drivers
AMD SB9xx RAID Drivers
AMD A-Series APU Chipset RAID Drivers
AMD E-Series APU Chipset RAID Drivers
AMD RAIDXpert Utility 237 MB 15.7.1 7/29/2015 *DOWNLOAD Description:
Found this link that one person was able to solve the ERROR 500 on Xpert on Windows 7. See if it works for you also. Even though it is outdated but it should still work since your driver is legacy: Can't get RAIDXpert to work with IE9 - Windows 7 Help Forums
Your Raidxpert is now legacy and the latest package version is 15.7.1
You probably need both amd chipset and raidxpert downloaded and updated to package version 15.7.1.
The driver versions and program versions will be different than 15.7.1.
I can't really tell if you have latest version because I don't know the program versions just the package version.
I had AMD RAIDXPERT2 problems on my Ryzen computer and all I did was reinstall RAIDXPERT with its stand alone installer. Not using AMD's Installer.
The Raidxpert installer will be unpackaged to a folder on the C:\ (you should see a new AMD folder or Raidxpert folder where the installer is located somewheres inside it)
If you didn't download the latest version the most recent one is dated in 2015. You can try this.
My post was approved after the other guy helped you out. It was basically the same info. So I deleted some info.