AnsweredAssumed Answered

"No AMD driver is installed..." problem - Already tried common fixes

Question asked by ezrawolvenheart on Jan 7, 2018
Latest reply on Jan 12, 2018 by ezrawolvenheart


GPU: XFX AMD Radeon HD 7870

Desktop - Windows 7 Ultimate x64

Driver: Radeon Adrenalin Edition 17.12.2 Optional

Intel i5 3570 - 8GB of RAM


Hello everyone,


First of all, take into account that I have already tried the common fix with DDU and did a clean install of the newest driver. I'll explain the whole situation and what I've done so far:


My brother was watching some Dota2 replays when the PC screen turned brown, the system restarted and after the Windows logo nothing appeared - a black screen. Assuming it was a graphic card issue, I disabled my GPU (details above) and enabled the integrated graphics, which worked. After trying to launch AMD Settings, I got the following message error:

"No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware."


Then I browsed through the AMD forums and found out it was a quite common problem with an apparently easy fix. Here's what I've done so far:


1. Downloaded DDU and the latest AMD driver for my GPU.

2. Deleted the whole C://AMD folder.

3. Booted into Safe Mode and ran DDU (Clean and restart).

4. Installed the driver.

5. Still getting the message error.


I've tried a System Restore, but for some reason I get an error message and Windows is not able to restore the system to a previous point.


Further help would be highly appreaciated. Any ideas? Thanks in advance!