I think there might be an issue with the integrated usb controller in my ryzen 5 1600.
USB devices are constantly failing, randomly disconnecting and at times not even visible when cold booting.
I have tried three different wireless network adapters with the same results. All drivers are up to date, latest chipset drivers and mobo firmware has been installed.
Steps I have done to resolve the issue:
- replaced mobo, ram, power supply.
-used latest firmware on both motherboards
-used latest chipset drivers
- checked voltages are correct
-tested multiple adapter drivers
- installed fresh installs of windows 10 3 times
-adjusted windows power settings
Current motherboard is MSI B350 Tomahawk with latest firmware, but I have also tested with an ASROCK B350 motherboard with the same results.
please tell me what my options are and if this is a known issue.
I am unable to return the processor to the store it was purchased from because it has passed the date of the stores return policy.