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DirectX function "FindClosestMatchingMode" failed with E_FAIL RX 480 Crimson 17.5.2

Question asked by joshoa123 on May 15, 2017
Latest reply on Jun 15, 2017 by amdmatt

After Windows 10 Creators update any driver version after 16.6 isntalled results in games not being able to launch. The specific error message is

 

"DirectX function "FindClosestMatchingMode" failed with E_FAIL ("Attempted to create a device with the debug layer enabled and the layer is not installed.")"

 

then it lists my gpu, which is an RX 480 8gb and lists the current driver version. This only happens after the Creator Update

 

I have a photo of the same error message however it is on someone else's system. I didn't manage to get a screen shot of my own error message but it is identical other than the gpu information.

 

Driver Issue.PNG

 

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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