AnsweredAssumed Answered

AMD R6 M340DX Device Manager Error 43 (Win 10 Creators Update)

Question asked by zac9566 on May 8, 2017
Latest reply on Apr 19, 2018 by l3ug1m

My Specs:

  • Laptop Asus x555dg-XO091T
  • APU: AMD A10 8700P
  • Graphic Card: R6 M340DX
  • OS: Windows 10 x64 (with Creators Update)
  • Driver Version: (10/04/16)
  • RAM: 8gb


I updated W10 to creators update 2 weeks ago through Media Creation Tool, but when I'm trying to install the lastest Crimson Drivers 17.4.4, it appears the error code 43 and Windows use Basic Display Adapter instead. I don't know if this is an error from Microsoft, AMD or my laptop (I bought it in november of the last year).

The actual drivers are from Windows Update, however, the lastest video drivers continue without installing properly (showing error 43) and Crimson Software saying that cannot initiate 'cause there is no AMD hardware.