1 Reply Latest reply on Dec 19, 2016 9:18 PM by ray_m

    Radeon RX 470, Miracast not supported by graphics driver

    jorged

      Hello I've looked in the forums but I dont seem to find a good ansewr to this. here it goes:

       

      I'm sorry if this is not the correct thread to put it in.

       

      I have a Radeon RX 470 and I try to use the Screen Mirror function on my Roku Stick but I cant use the function. I can however display Youtube videos to the Roku Stick from my PC (I have the youtube channel on the Roku Stick) If I use plex I can stream media and so...

      So I discard any problem with the actual hardware I used DxDiag to see what was the problem (see attachment)

       

      The most noticeable parts of the DxDiag if you dont want to download are the following:

       

      ------------------

      System Information

      ------------------

            Time of this report: 12/19/2016, 18:39:00

                   Machine name: CHAGUE

                     Machine Id: {CB714176-01D0-4DDA-8F9E-C350FDB5EA0C}

               Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)

                       Language: Spanish (Regional Setting: Spanish)

            System Manufacturer: To Be Filled By O.E.M.

                   System Model: To Be Filled By O.E.M.

                           BIOS: BIOS Date: 07/25/16 21:44:13 Ver: 05.0000B

                      Processor: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz

                         Memory: 16384MB RAM

            Available OS Memory: 16346MB RAM

                      Page File: 4971MB used, 13807MB available

                    Windows Dir: C:\WINDOWS

                DirectX Version: DirectX 12

            DX Setup Parameters: Not found

               User DPI Setting: Using System DPI

             System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                      Miracast: Available, with HDCP

      Microsoft Graphics Hybrid: Not Supported

                 DxDiag Version: 10.00.14393.0000 64bit Unicode

       

      Card name: Radeon (TM) RX 470 Graphics

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x67DF)

                 DAC type: Internal DAC(400MHz)

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_04B01043&REV_CF

            Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

      Device Problem Code: No Problem

      Driver Problem Code: Unknown

           Display Memory: 12217 MB

         Dedicated Memory: 4044 MB

            Shared Memory: 8173 MB

             Current Mode: 1920 x 1080 (32 bit) (60Hz)

             Monitor Name: Philips 242G5 (24inch Wide LCD MONITOR 242G5)

            Monitor Model: PHL 242G5

               Monitor Id: PHLC0C4

              Native Mode: 1920 x 1080(p) (60.000Hz)

              Output Type: DVI

              Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0309270.inf_amd64_47c09dd18e1ee4c5\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309270.inf_amd64_47c09dd18e1ee4c5\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309270.inf_amd64_47c09dd18e1ee4c5\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0309270.inf_amd64_47c09dd18e1ee4c5\amdxc64.dll

      Driver File Version: 21.19.0384.0000 (English)

           Driver Version: 21.19.384.0

              DDI Version: 12

           Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

             Driver Model: WDDM 2.1

      Graphics Preemption: Primitive

      Compute Preemption: DMA

                 Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Not Supported

           Power P-states: Not Supported

       

      So I dont know if it is actually the Graphics card that does not allow the use of Miracast and only WiFi direct or whats the problem I do have the latest driver available from the website.

      Can anyone help me?

       

      Thanks.