2 Replies Latest reply on Oct 21, 2016 1:10 PM by wolfiix

    Why is my AMD Radeon Software and Drivers not installing?

    doctorzambie
      Install Manager
      Installation Report
      08/13/16 13:37:59

       

      Hardware information
      NameAMD Radeon R7 200 Series
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x6613
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x2335
      Subsystem vendor ID0x1787
      Other hardware
      Existing packages
      AMD Install Manager
      HDMI Audio Driver
      VulkanRT
      AMD Radeon Settings
      AMD Settings Branding
      Packages for install
      AMD Install Manager
      Final Status:Success
      Version of Item:9.0.000.4
      Size:20 Mbytes
      AMD Display Driver
      Final Status:Fail
      Version of Item:16.300.2511.1001
      Size:90 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:10.0.0.03
      Size:1 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes
      AMD Gaming Evolved App
      Final Status:Success
      Version of Item:2.11.000
      Size:49 Mbytes
      VulkanRT
      Final Status:Success
      Version of Item:1.0.17.0
      Size:9 Mbytes

      Other detected devices
      ATI Integrated Azalia Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4383
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0xa002
      Subsystem vendor ID0x1458
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0xaab0
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0xaab0
      Subsystem vendor ID0x1787
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9606
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x9600
      Subsystem vendor ID0x1022
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1605
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1604
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9603
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x9600
      Subsystem vendor ID0x1022
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1603
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1602
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1601
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      RS780
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9600
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x9600
      Subsystem vendor ID0x1022
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1600
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ATI Integrated SATA Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4390
      Vendor ID0x1002
      Class Code0x01018f
      Revision ID0x00
      Subsystem ID0xb002
      Subsystem vendor ID0x1458
      ATI Integrated SMBus Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4385
      Vendor ID0x1002
      Class Code0x0c0500
      Revision ID0x3c
      Subsystem ID0x4385
      Subsystem vendor ID0x1458
      ATI Integrated SATA Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x439c
      Vendor ID0x1002
      Class Code0x01018a
      Revision ID0x00
      Subsystem ID0x5002
      Subsystem vendor ID0x1458
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4384
      Vendor ID0x1002
      Class Code0x060401
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000

      Error messages
      Driver Install: user must be a member of the Administrators group

      how am i not administrator group on my pc, i only have one user on here to login with... Someone help me please?