AnsweredAssumed Answered

windows 10 freezes while driver installation

Question asked by horvi93 on Feb 20, 2016
Latest reply on Feb 21, 2016 by tomtalk24

I installed windows 10 and when I try to install AMD driver the screen freezes (every time) and only hard reset helps (sometimes it goes black before freezing). I thought the problem could be the internal graphic chip and its driver so I disabled it in bios. The interesting thing is after I restart my computer despite of the failed installation I can see "AMD External Events Utility" in msconfig on services tab. When I try to use AMD Cleanup Ulity my screen also freezes around 2 out of 3 times (I've tried to install the driver several times).


My config:

AsRock H77 Pro4/MVP

Intel i5 3570k

AMD HD7850 2GB

2x8GB Kingstone HyperX