1 Reply Latest reply on Sep 9, 2015 2:07 PM by kingfish

    NO 3D acceleration on HD 5870


      Hello. I've installed an ATI Radom HD 5870 today (Windows 7 64-bit)


      I cannot open any games, and I've received the following messages:


      - "Could not initialize Direct3D. Make sure you have current video drivers and close any other applications that might be running."+

      - "This game requires a DirectX9.0c capable graphics card. Your card or driver does not support DirectX9.0 c 3D Acceleration"



      Before this card, I had some crappy NVidia card. I've already uninstalled the old NVidia drivers and installed the latest ATI Catalyst driver (15.7.1).


      DXDIAG gave me this. NOTE that the DDRAW status is UNAVAILABLE.


      Card name: AMD Radeon HD 5800 Series

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x6898)

                 DAC type: Internal DAC(400MHz)

               Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_E140174B&REV_00

           Display Memory: 753 MB

         Dedicated Memory: 1010 MB

            Shared Memory: 3839 MB

             Current Mode: 1360 x 768 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: 32'TV

               Monitor Id: KTC3200

              Native Mode: 1280 x 720(p) (60.000Hz)

              Output Type: HDMI

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 8.17.0010.1404 (English)

           Driver Version: 15.200.1062.1004

              DDI Version: unknown

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 8/4/2015 08:28:34, 1445224 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B71EE2-2BD8-11CF-8771-4AC1BEC2C535}

                Vendor ID: 0x1002

                Device ID: 0x6898

                SubSys ID: 0xE140174B

              Revision ID: 0x0000

      Driver Strong Name: oem34.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:15.200.1062.1004:pci\ven_1002&dev_6898

           Rank Of Driver: 00E62001

              Video Accel:

            Deinterlace Caps: n/a

             D3D9 Overlay: n/a

                  DXVA-HD: n/a

             DDraw Status: Not Available

               D3D Status: Not Available

               AGP Status: Not Available


      Any ideas?