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NO 3D acceleration on HD 5870

Question asked by pieter89 on Sep 9, 2015
Latest reply on Sep 9, 2015 by kingfish

Hello. I've installed an ATI Radom HD 5870 today (Windows 7 64-bit)

 

I cannot open any games, and I've received the following messages:

 

- "Could not initialize Direct3D. Make sure you have current video drivers and close any other applications that might be running."+

- "This game requires a DirectX9.0c capable graphics card. Your card or driver does not support DirectX9.0 c 3D Acceleration"

 

 

Before this card, I had some crappy NVidia card. I've already uninstalled the old NVidia drivers and installed the latest ATI Catalyst driver (15.7.1).

 

DXDIAG gave me this. NOTE that the DDRAW status is UNAVAILABLE.

 

Card name: AMD Radeon HD 5800 Series

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x6898)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_E140174B&REV_00

     Display Memory: 753 MB

   Dedicated Memory: 1010 MB

      Shared Memory: 3839 MB

       Current Mode: 1360 x 768 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: 32'TV

         Monitor Id: KTC3200

        Native Mode: 1280 x 720(p) (60.000Hz)

        Output Type: HDMI

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1404 (English)

     Driver Version: 15.200.1062.1004

        DDI Version: unknown

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 8/4/2015 08:28:34, 1445224 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B71EE2-2BD8-11CF-8771-4AC1BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x6898

          SubSys ID: 0xE140174B

        Revision ID: 0x0000

Driver Strong Name: oem34.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:15.200.1062.1004:pci\ven_1002&dev_6898

     Rank Of Driver: 00E62001

        Video Accel:

      Deinterlace Caps: n/a

       D3D9 Overlay: n/a

            DXVA-HD: n/a

       DDraw Status: Not Available

         D3D Status: Not Available

         AGP Status: Not Available

 

Any ideas?

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