28 Replies Latest reply on Jan 8, 2016 9:38 PM by kingfish

    directx 12, windows 10 and AMD HD 8750M

    zibarez

      I thought my video card-AMD HD 8750M supports directx 12, but why so? http://www.amd.com/ru-ru/innovations/software-technologies/dx12 it says that my video card supports this technology.

      Снимок.JPG

      and Снимок1.JPG
      and yet, in dxdiag windows insider has revealed directx 12, installed windows 10 on 29 June and directx 11.2...

        • Re: directx 12, windows 10 and AMD HD 8750M
          volkdaemon

          yes I have dat question too.

          updated windows 8.1 to windows 10 , installed catalyst 15.7.1

          butНовый точечный рисунок.bmp

          • Re: directx 12, windows 10 and AMD HD 8750M
            jonsono

            I have the same problem, except mine's paired with the A8-5557m. Both your and mine APU's doesn't seem to be on the compatibility list. It seems even though our linked adapter (8750m) is compatible, Windows doesn't seem to be downloading DX12 for it. I hope this is something fixable. If not, it would be a huge bummer.

            • Re: directx 12, windows 10 and AMD HD 8750M
              darkdex52

              I'm now running Windows 10 and I also had hoped my Radeon 8750M would support both DirectX 12 and WDDM 2.0. AMD definitely announced that all 8000 series will be supported, plus, 8750M is GCN 1.1.

               

              My dGPU is paired with AMDs APU A8-4500M, that comes with iGPU 7640G, which is NOT GCN, it's Terascale. Does that mean that because of our APU iGPU's, we won't be able to get DX 12/WDDM 2.0?

              • Re: directx 12, windows 10 and AMD HD 8750M
                almond

                Exactly the same problem with a10-5750m+8750m

                I wish it is just a driver problem

                AMD fix it PLEASE

                3 of 3 people found this helpful
                • Re: directx 12, windows 10 and AMD HD 8750M
                  sykes

                  I have a laptop Lenovo g505s, AMD A10-5750M APU (HD 8650g) and HD 8570m. same problem.

                  • Re: directx 12, windows 10 and AMD HD 8750M
                    shovon

                    Capture.PNGCapture2.PNGCapture3.PNG

                    My laptop Has Switchable Graphics, and After updating My Intel HD 4600 GPU Driver The DirectX Version Updated to 12.

                    Then I updated my 8750M Driver from windows Update. [Catalyst 5.7.1 Not Working]

                    • Re: directx 12, windows 10 and AMD HD 8750M
                      cfchenri

                      Same issue here. HD 7660G and HD 7730M showing as DirectX 11.2 in dxdiag. What is going on? This is one of those issues, GTA V on AMD APU Dual Graphics machines won't launch the game using the dedicated card but will use only the integrated card. Now APU Dual Graphics users can't even have Direct X12 enabled. Have you guys contacted AMD with their driver report feature (AMD Issue Reporting Form)? http://amd.com/report

                      • Re: directx 12, windows 10 and AMD HD 8750M
                        wolfking121212

                        [URL=http://vfl.ru/fotos/ef7d16309545455.html][IMG]http://images.vfl.ru/ii/1439313170/ef7d1630/9545455_m.png[/IMG][/URL]

                         

                        Админы давайте решайте проблему!!!

                        Admins Let's face the problem !!!

                            • Re: directx 12, windows 10 and AMD HD 8750M
                              volkdaemon

                              Ладно я так понимаю что все практически рускоязычные пользователи здесь собрались. Решил проблему кстати.

                              1 dxdiag не покажет директ . Он показывает поддерживаемый в системе а не установленый . Поетому тыкаем aida64  .

                              2 Через диспетчер устройств отрубаем нашу интрегрированную видеокарточку ( да да монитор погаснет  я делал ето при подключении к hdmi )

                              3 в отрубленном режиме устанавливаем catalyst 15.7.1 еще раз . он сам включит нам видеокарту назад но ! (дальше скрины)

                              Новый точечный рисунок.jpg

                              з.ы. вопрос решил дней 5 назад  извините что не ответил своевременно.

                              1 of 1 people found this helpful
                                • Re: directx 12, windows 10 and AMD HD 8750M
                                  tarantul

                                  Якщо, AIDA показує, Directx12, то так і є? DXDIAG і після ваших рекомендацій не показуватиме 12 версію?

                                    • Re: directx 12, windows 10 and AMD HD 8750M
                                      volkdaemon

                                      он поддерживается но dxdiag он тупой (ибо написан на базе виндовса=))

                                      и показывает так по кривому. для теста лучше всего aida или там кому что больше нравится. К примеру dxdiag у меня даже правильно видеокарту не показывает.

                                      з.ы.

                                      На вопрос а почему тогда у некоторых он отображает 12 сразу пояснюсь : идет конфликт из-за карточки интегрированой.  К примеру выше человек

                                      писал что у него catalyst не ставился и поетому не был виден директ . Была intel hd что то там и наша 8750m . Человек пошаманил установил драйвера и dxdiag показал директ 12. Но intel hd что то там поддерживает сам по себе 12 . И винда работает на ней  же.

                                      В случае связки AMD\AMD:  К примеру моя связка 8650 g+8750m... Виндовс по определению  видит вначале и  работает на 8650g  . Она не поддерживает  dx12. Связка в режиме dual graphic тоже шлет директ 12 в пень изза 8650 .( не проверил до конца  изза отсутствия игро на базе 12 ) Но как уже писал выше если заставить *Умный* виндовс закрыть глазки на 8650 и переустановить драйвера в систему чудом открывается 12 для нашей игровой ( а что еще))) 8750м. Но  dxdiag дальше будет отвечать 11.2. Проверил просто по aide directx12 стоит. ( даже не поленился пошарился по dll файлам -все есть от 12 ) Проверил по играм если отрубить Dual Graphic и поставить максимальную производительность( ну чтоб переключить полность на дискретную ) тооо фпс поднялся неплохо где то на 10-точку.

                                        • Re: directx 12, windows 10 and AMD HD 8750M
                                          kingfish

                                          If your graphics driver or APU is not on this list, Windows 10 does not support DX12. If your APU version is not named your APU does not support Windows 10. If you do a google search, you can find out if your APU is older than the ones listed. If you do not have a 'Kaveri' , Mullins' or Beema' APU then DX 12 is not supported no matter what GPU you have.

                                          AMD A4/A6/A8/A10-7000 Series APUs (codenamed “Kaveri”)

                                          AMD A6/A8/A10 PRO-7000 Series APUs (codenamed “Kaveri”)

                                          AMD E1/A4/A10 Micro-6000 Series APUs (codenamed “Mullins”)

                                          AMD E1/E2/A4/A6/A8-6000 Series APUs (codenamed “Beema”)

                                           

                                           

                                          AMD A4/A6/A8/A10-7000 Series APUs (codenamed “Kaveri”)

                                          AMD A6/A8/A10 PRO-7000 Series APUs (codenamed “Kaveri”)

                                          AMD E1/A4/A10 Micro-6000 Series APUs (codenamed “Mullins”)

                                          AMD E1/E2/A4/A6/A8-6000 Series APUs (codenamed “Beema”)

                                           

                                          Not supported

                                           

                                          APUs with the following graphics components are not supported by AMD Catalyst 15.7.1 driver for Windows 10:

                                           

                                          AMD Radeon HD6200 Series

                                          AMD Radeon HD6300 Series

                                          AMD Radeon HD6400 Series

                                          AMD Radeon HD6500 Series

                                          AMD Radeon HD6600 Series

                                          AMD Radeon HD7200 Series

                                          AMD Radeon HD7300 Series

                                           

                                           

                                           

                                           

                                           

                                           

                                          The following AMD Radeon™ Graphics products fully support DirectX® 12 and will provide the complete Windows® 10 experience:

                                          AMD Radeon™ R9 Series Graphics

                                          AMD Radeon™ R7 Series Graphics

                                          AMD Radeon™ R5 240 GPU

                                          AMD Radeon™ HD 8000 Series Graphics for OEM systems (HD 8570 and up)

                                          AMD Radeon™ HD 8000M Series Graphics for notebooks

                                          AMD Radeon™ HD 7000 Series Graphics (HD 7730 and up)

                                          AMD Radeon™ HD 7000M Series Graphics for notebooks (HD 7730M and up)

                                          AMD A4-7000 Series, A6-7000 Series, A8-7000 Series, A10-7000 Series APUs

                                          AMD A6 PRO-7000 Series, A8 PRO-7000 Series, A10 PRO-7000 Series APUs

                                          AMD E1/A4/A10 Micro-6000 Series APUs

                                          AMD E1/E2/A4/A6/A8-6000 Series APUs

                                           

                                          The following products have driver support for Windows® 10 and DirectX 11:

                                          AMD Radeon™ HD 6000 Series/AMD Mobility Radeon™ HD 6000 Series Graphics

                                          AMD Radeon™ HD 5000 Series/AMD Mobility Radeon™ HD 5000 Series Graphics

                                           

                                           

                                           

                                           

                                          Products That Do Not Support Windows® 10

                                           

                                          AMD Radeon™ HD 4000 Series products and older are not certified to support Windows Display Driver Model (WDDM) 1.2 or higher and therefore, do not have driver support for Windows® 10.

                                           

                                          The following is a list of graphics products that do not support Windows® 10:

                                          ATI Radeon™ HD 4000 Series /ATI Mobility Radeon™ HD 4000 Series Graphics

                                          ATI Radeon™ HD 3000 Series /ATI Mobility Radeon™ HD 3000 Series Graphics

                                          ATI Radeon™ HD 2000 Series /ATI Mobility Radeon™ HD 2000 Series Graphics

                                          ATI Radeon™ X1### Series/ATI Mobility Radeon™ X1### Series Graphics

                                          ATI Radeon™ X### Series/ATI Mobility Radeon™ X### Series Graphics

                                          ATI Radeon™ 9000 Series Graphics

                                          ATI Radeon™ 8500 Graphics

                                          ATI Radeon™ 7500 Graphics

                                          ATI Radeon™ DDR Graphics

                                          ATI Radeon™ 7000 Graphics

                                          ATI Radeon™ 7000VE Graphics

                                          ATI Radeon™ 7000LE Graphics

                                           

                                          Windows® 10 will install the default Microsoft® Basic Display Driver (MBDD) for these graphics adapters. MBDD provides basic display functionality (low resolutions and color) on a single monitor but DOES NOT support:

                                          Display scaling control

                                          Multiple displays

                                          Display rotation

                                          Video capture

                                          Power settings

                                          VSync control

                                          Brightness control on integrated display panels

                                          AMD Catalyst™ Control Center

                                           

                                          If your system is equipped with an AMD Radeon™ HD 4000 Series product or older, you may consider the following options:

                                          Continue using the existing operating system.

                                          If you have already upgraded to Windows® 10 and would like to revert back to the previous version of Windows, refer to this Microsoft page for instructions.

                                          Upgrade to an AMD graphics product that provides Windows® 10 support. For information about resellers and product availability, visit: http://shop.amd.com

                                                 NOTE: Before upgrading ensure that your system meets the requirements of the graphics adapter, such as:

                                          Motherboard with compatible graphics card slot

                                          Adequate power supply unit to handle the complete system power requirements

                                          Display with compatible connections

                                            • Re: directx 12, windows 10 and AMD HD 8750M
                                              darkdex52

                                              Most people in this thread have a problem that they DO HAVE Radeon 8000M series dGPU notebooks and yet they don't have DX12 support as announced. I personally have an APU A4-4500M WITH a dedicated notebook GPU 8750M, so there's confusion if DX12 is supported or not. The APU doesn't, but the dGPU should, so what is the case? Why is there no DX12?

                                                • Re: directx 12, windows 10 and AMD HD 8750M
                                                  kingfish

                                                  You did set the discrete graphics as the Primary in the bios, didn't you ? That's the card the system sees.

                                                    • Re: directx 12, windows 10 and AMD HD 8750M
                                                      kingfish

                                                      DX12 should be supported on the HD 8750.

                                                       

                                                      DX12 should be supported on the OEM 8570M and up graphics and all HD 8000M graphics according to this >

                                                      Discrete AMD Graphics Products Supporting Windows® 10

                                                       

                                                      The following Discrete AMD Radeon™ Graphics products support up to WDDM 2.0 and DirectX® 12:

                                                      • AMD Radeon™ R9 Series Graphics
                                                      • AMD Radeon™ R7 Series Graphics
                                                      • AMD Radeon™ R5 Series Graphics (R5 240 and up)
                                                      • AMD Radeon™ R5 M200 Series and Radeon™ R5 M300 Series Graphics
                                                      • AMD Radeon™ HD 8000 Series Graphics for OEM systems (HD 8570 and up)
                                                      • AMD Radeon™ HD 8000M Series Graphics for notebooks
                                                      • AMD Radeon™ HD 7000 Series Graphics (HD 7730 and up)
                                                      • AMD Radeon™ HD 7000M Series Graphics for notebooks (HD 7730M and up)

                                                       

                                                      This is assuming you have set the APU discrete card as Primary..as mentioned.

                                      • Re: directx 12, windows 10 and AMD HD 8750M
                                        wolfking121212

                                        1 dxdiag не покажет директ . Он показывает поддерживаемый в системе а не установленый .

                                        • Re: directx 12, windows 10 and AMD HD 8750M
                                          heroutm

                                          ********! I have the same problem. Dxdiag.exe detects my HD8650G (WLIV4) and because of it I don't have DirectX12 and WDDM 2.0 support for my dedicated HD8750M - which is DirectX 12 capable (GCN). There's same thread which I created. Serious DirectX 12 and AMD drivers problems on mobile platforms with AMD APUs

                                           

                                          I already tried HP drivers - no change, I have latest BIOS - didn't help. I always keep my Windows and other programs updated! It must be driver related problem!

                                           

                                          IT IS NONSENSE TO SAY "Your APU is not compatible with DirectX 12, HD8750M won't work with DirectX 12"! Hell NO!!! I don't want to use my IGP HD8650G in APU, but my dedicated graphic card HD8750M - which runs with Intel CPUs perfectly with DirectX 12 in WDDM 2.0 mode and is 100% DirectX 12 compatible! Get rid us from these problems AMD! I tried many DirectX 12 apps a none of them worked!

                                           

                                          dxdiag.png

                                          • Re: directx 12, windows 10 and AMD HD 8750M
                                            jonsono

                                            Having direct x 12 depends on whether your primary display adapter supports it. If you have amd dual graphics, your primary adapter is the APU's weaker graphics card. So even if your linked adapter is GCN, if the APU isn't supported then no dx 12.

                                             

                                            However, I wonder if it would be possible in BIOS to make the GCN adapter the primary. That may be a way to enable direct x 12. Unfortunately I'm not sure how to do it on my laptop where BIOS options are limited.

                                            • Re: directx 12, windows 10 and AMD HD 8750M
                                              amdmatt

                                              Hi All,

                                               

                                              This issue was resolved in Catalyst 15.9.1, which is available for download here.

                                               

                                              Resolved Issues:

                                               

                                              The DirectX® Diagnostic tool does not report DirectX® 12 available on supported products.